2,475 Reviews of Hollywood Kia - Service Center
I was able to get an appointment I didn’t have to leave my cst my cst More
The workers were respectful and friendly, and informative. The was done in a reasonable time. Am very pleased of the results informative. The was done in a reasonable time. Am very pleased of the results More
Worst dealership to deal with for the service department. The 2 general managers don’t even have the customer service skills to call me back. They are the perfect example what what not to do for customer ser The 2 general managers don’t even have the customer service skills to call me back. They are the perfect example what what not to do for customer service. More
Too crowded. Just to review my car -exactly air conditioned- they took from Thursday to Tuesday. And then to repair 3 days more if I wanted to fix it just to repl Just to review my car -exactly air conditioned- they took from Thursday to Tuesday. And then to repair 3 days more if I wanted to fix it just to replace the compressor. My car needed the oil change and they did it and they did not check the tire sensor even when I said that I wanted to do the maintenance for 40k. Not satisfied at all. More
I think they dropped the ball. Communication was really lacking. They had my car for 7 days and just updated the transmission. I had to call 3 times on different days to find out Communication was really lacking. They had my car for 7 days and just updated the transmission. I had to call 3 times on different days to find out about my car. More
Front desk employees are often the first point of contact for us customers and should be professional and friendly The lady in the front desk of service is very rude. Not professional, or friendly at all. No for us customers and should be professional and friendly The lady in the front desk of service is very rude. Not professional, or friendly at all. Not helpful. Just plain rude!!!! More
Originally purchased art 2015 Kia Optima from Hollywood Kia back in October 2014. Great service reputable dealer. Kia back in October 2014. Great service reputable dealer. More
Two days to hold a car for diagnostic is not right especially when it's just the belt. Service department is horrible. especially when it's just the belt. Service department is horrible. More
I honestly can’t give a review because the service I came in for there was no evidence that it was completed. in for there was no evidence that it was completed. More