Hollywood Kia - Service Center

Poor service, waited more than an hour to be checked in with an appointment. I had to ask why I was not seen after realizing that I had been forgotten. When I called to make the service appointment the rep with an appointment. I had to ask why I was not seen after realizing that I had been forgotten. When I called to make the service appointment the rep on the phone never asked for my phone number to send the appointment confirmation. Today, I received a threatening letter in the mail stating that I am pass due my first service for the new car. I am very upset about this. It seems that the record of the service was not communicated or logged in your system. This is my 3rd KIA and I am disappointed with this unprofessional level of service. What happened to Hollywood KIA.? More

The person very helpful and understand and answer all of my question. I really appreciate my question. I really appreciate More

Very helpful and patient, I enjoy there customer service and they help me a lot with my choices and they help me a lot with my choices More

Chris Watson was awesome. Excellent service! Love the video explanation of what needs to be done Excellent service! Love the video explanation of what needs to be done More

I waited 1 hour just to speak to an advisor and I had a 7:30 appointment. Absolutely ridiculous. From there it was another hour and a half to wait as they let others with later appointments go ahead. This 7:30 appointment. Absolutely ridiculous. From there it was another hour and a half to wait as they let others with later appointments go ahead. This is the second time servicing my car there the first time there was no organization as well. To wait 1 hour just for an advisor when you have an appointment makes zero sense. More

Hello so good and ecelenent I’m so excited I have so good quality and so professional good quality and so professional More

Awful service its impossible to deal with such terrible service i have 4 cars thinking to walk away soon service i have 4 cars thinking to walk away soon More

Stephen was a tremendous help. He listened to us and was very knowledgeable about the Service we would need on my vehicle. He listened to us and was very knowledgeable about the Service we would need on my vehicle. More

The staff is always friendly and courteous, and the service is good. However, I feel that they push alot of services that aren't really necessary just to make a sale. Service is also very expensive for service is good. However, I feel that they push alot of services that aren't really necessary just to make a sale. Service is also very expensive for what you are getting. More

It was a very busy day, my car had several filters, tire alignment etc.done. They forgot to vacuum the front carpets and also left black smudges on the drivers door handle. alignment etc.done. They forgot to vacuum the front carpets and also left black smudges on the drivers door handle. More