Hollywood Kia - Service Center

It’s always a pleasure going to the dealership. The service there is awesome. The staffs there make you feel welcome. Whenever I go there am sooo comfortable i always fell asleep there.😂😂😂😂😂 The service there is awesome. The staffs there make you feel welcome. Whenever I go there am sooo comfortable i always fell asleep there.😂😂😂😂😂 More

Short i initial wait upon arriving, they addressed my issue; however, i found it difficult to get into direct contact with my sevice representative. issue; however, i found it difficult to get into direct contact with my sevice representative. More

I would never return to this service center! Horrible customer service and wait times are astronomical. all 3 times it’s been horrible with each time worse than the last. They held my car for 3 Horrible customer service and wait times are astronomical. all 3 times it’s been horrible with each time worse than the last. They held my car for 3 hours over without calling me, I had to show up to ask for my car. I’m canceling my maintenance plan just to ensure I never come back to Hollywood KIA. More

Never come to this service center! The absolute worst one I’ve ever been to. The absolute worst one I’ve ever been to. More

Takes too long for an oil change. Two hours is a long time. The room is not big enough to accommodate all the people waiting! Two hours is a long time. The room is not big enough to accommodate all the people waiting! More

You have a clear understanding of what's going on with your vehicle.They're very attentive inside.The place is clean your vehicle.They're very attentive inside.The place is clean More

Went for tire rotation. Asked them not to put a certain tire on the front. When done that tire was on the front. Poor communication between service advisor and service d Asked them not to put a certain tire on the front. When done that tire was on the front. Poor communication between service advisor and service department if any with service dept. Or service person ignored my request. More

Just an oil change took over 1 hour. They don't listen to what the customer says and communicate it to the service person. They don't listen to what the customer says and communicate it to the service person. More

Just an oil change took over 1 hour. They don't listen to what the customer says and communicate it to the service person. They don't listen to what the customer says and communicate it to the service person. More

Scheduled an appointment for oil change and tire rotation. After waiting 1.5 hours still hadn't been touched. They said it would take 3 hours. So I left and rescheduled. 3 hours for basic servic rotation. After waiting 1.5 hours still hadn't been touched. They said it would take 3 hours. So I left and rescheduled. 3 hours for basic service is ridiculous and poor business. More