Hollywood Kia - Service Center

Used to be very good, but this last time I waited over four hours for my vehicle. four hours for my vehicle. More

They try to make sure their customers are satisfied and happy at the end of the day happy at the end of the day More

The inspectors diagnosis was for fuel injectors that were already replaced. I was not informed of the service/shop fee at drop off nor over the phone by Itzak. He only told me about the $199 fee plus tax. already replaced. I was not informed of the service/shop fee at drop off nor over the phone by Itzak. He only told me about the $199 fee plus tax. More

We have waited for 3 weeks for our car to be fixed, and so far they have not called us to say that the replacement part has arrived. We bought the car new from the factory 1 month ago. so far they have not called us to say that the replacement part has arrived. We bought the car new from the factory 1 month ago. More

I brought my vehicle into the dealership for a warranty repair . The dealership decided to keep my vehicle for 5 weeks, and then proceeded to give me my car back in worse condition than I had dropped it of repair . The dealership decided to keep my vehicle for 5 weeks, and then proceeded to give me my car back in worse condition than I had dropped it off . My car was screaming at me when I picked it up to tell me it had no oil. My tires were bald , even though I had changed them a few months prior . My back door broke , my breaks needed replacing , my tint was messed up beyond repair, my air conditioner didn’t seem to work anymore, and several other issues. The customer service and employees that helped me were some of the worst human beings I have ever come across . They screened my calls when calling to follow up on the progress of my vehicle. They were rude , and short , and ultimately unhelpful . And finally they are reporting falsely the maintenance on my vehicle on CARFAX to depreciate my vehicle even more. If I could give 0 stars I would . And I would HIGHLY suggest anyone who has a brain cell avoid this business like the plague it is on our community . I will make sure anyone I know , will never be doing business with them . More

I always get good services whenever I go to KIA. Tevin is a superstar Always making sure have everything I need and always letting me know what is going on with my vehicle. The best . Tevin is a superstar Always making sure have everything I need and always letting me know what is going on with my vehicle. The best . More

Bad customer service. For days I could not get a status on my car. Noone would return my calls. For days I could not get a status on my car. Noone would return my calls. More

Fast service. Wanted to sell me tiers but I don’t want to since in 3 months I’m returning my lease. Wanted to sell me tiers but I don’t want to since in 3 months I’m returning my lease. More

Friendly Pesonnel. Helpfull and listen to my needs. I think they too too long to service the vehicle, but they did a good job and even repaired a recalled part. I'll Helpfull and listen to my needs. I think they too too long to service the vehicle, but they did a good job and even repaired a recalled part. I'll keep doing business with them. More

Good service,the sales rep was exelerating the place was aldo very clean and modern aldo very clean and modern More