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Hollywood Kia - Service Center

Hollywood, FL

4.1
2,474 Reviews

2,474 Reviews of Hollywood Kia - Service Center

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October 18, 2024

After making an appointment you still have to wait, what is the point of the appointment? More

by MSKAY260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandton
October 18, 2024

Excellent customer service. Staff is very friendly and professional. I would recommend this dealership for any vehicle purchase. More

by montgomery1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
October 17, 2024

Customer service ladies at the front desk. Very unprofessional and unprofessional conversations amongst them all 3 of them. I had an appointment for 9am. Left at 12:30 Tevin was amazing! More

by BRENDA27
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

The service was done as promised, they curiously washed the car as usual but the serviceing was always free like oil change and tire rotation and now it was over $700 to for the service with no prior that More

by KNIGHT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

All was good,. The only issue was the wait time which was almost 2 hours. A bit slow. Thank you. More

by ASCOTTO1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose was my rep. He was good.
October 17, 2024

very goood service by carter. he was kind and bery helpful . clean respectful workers and very patient More

by ZARIAB54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

First time in five years with Kia that I have to wait more that three hour for a change of oil. More

by RAFAEL56631
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

horrible service - the service department has tried to charge me countless times for irrelevant things, like an oil change.. on an electric car all because I'm a woman and they thought they could take adv More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, FERNANDO DAVILA
October 15, 2024

The service is very good, but I didn't like the waiting time. My appointment was scheduled for 9:30 am, I got there at 9:00, but I was only released at 2:20 pm. I waited more than 5 hours for an oil change More

by Leulalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Medor
October 15, 2024

I was pleasantly greeted by Christopher Watson who mediately took care of my car. I was given options and pricing for what my car needed and the work was done in a timely manner. I will most definitel More

by BEAROD715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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