Hollywood Kia - Service Center

Courteous and professional! No pressure for unwanted services! Our go to spot for service! Good! No pressure for unwanted services! Our go to spot for service! Good! More

They took 3 hours to finish an oil change. They kept my car up until closing which they were upset that I needed to get my car keys which had my personal house key. And the salesman tried to c They kept my car up until closing which they were upset that I needed to get my car keys which had my personal house key. And the salesman tried to charge me for 1100 dollars worth of inspections etc. When my original cost was $ 147. Overall a pain in the xxx More

The advisor, Christopher Watson, has very poor communication skills. And he is also very rude. I explained I was told on the phone that my coupon for an oil change from my previous Kia dealership communication skills. And he is also very rude. I explained I was told on the phone that my coupon for an oil change from my previous Kia dealership would be ok to use, he immediately says no we would never do that. He continues to say no until I ask for a manager. I ask about a recall that I thought had been done. It was not done, the last advisor said it was, but failed to communicate a part was needed. Apparently a part was ordered to complete the recalled but no one ever called me to let me know it was in. So the part was sent back. I ask him could he order another he says yes. As I am waiting for the oil change to be completed, I check on the status only to find out the trunk recall is being done. I ask him why would he not tell me that and I thought the part would need to be ordered again. He says we keep those in stock. I ask how long it would take because the oil change would be almost 2 hrs. He just walks off to somewhere in the back says nothing to me. Then comes back and says they are almost done with the oil change. I ask about the trunk and he says, I told them to stop. I tell him if they have already started I will waited, I already had been waiting a long time, even with an appointment. Again he just walks off nothing said. When my car is ready he tells me to sign paperwork and where to swipe my card, he does not go over anything he walks to side and is talking to someone else. I interrupt he conversation to ask him was the trunk recall done, because said nothing about it just for me to sign the paperwork and swipe my card. Unfortunately Hollywood Kia is the closest dealership to me so I will have to go back to complete the recall. More

In an effort to raise money for its new building, it appears the dealership makes unnecessary repair recommendations at exorbitant prices and charges a3% credit card fee on top. This is unacceptable appears the dealership makes unnecessary repair recommendations at exorbitant prices and charges a3% credit card fee on top. This is unacceptable More

Very good atención am so very happy with de services my car thank yuo very nuch car thank yuo very nuch More

very proffesional , Junior was keeping me updated with the progress of the service . Thank you the progress of the service . Thank you More

This is a very awesome dealership. Sevice is very quick and very efficient. Thank you! Sevice is very quick and very efficient. Thank you! More

Everything went so well, the team was really good, it was a smooth process thank you a smooth process thank you More

Easy process, very professional. Handled all the car issues, which there were none , just needed a tuneup. I was in and out in 1hr. Handled all the car issues, which there were none , just needed a tuneup. I was in and out in 1hr. More

Chris is a great advisor and fairly Easy to reach. Satisfied with the service overall. They always manage to give me my car back quickly. Satisfied with the service overall. They always manage to give me my car back quickly. More