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Hollywood Kia - Service Center

Hollywood, FL

4.1
2,473 Reviews

2,473 Reviews of Hollywood Kia - Service Center

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November 25, 2024

In general is good. The technician solved the problem of the engine of my car. But usual frustrating thing is still there: very hard to get a hold of the service manager More

by ANDA.CANCAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
November 25, 2024

Very good service you y are doing well sir you are doing well keep doing y More

by CHEFSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Stephen was amazing! ! Very hands on, great customer service, and explains everything since it's my first time serving my car. More

by JASMINPITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Brundidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isroel Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen service dept
November 24, 2024

Great customer service from Christopher Watson and very diligent and responsible with the customer, focus on service. More

by leideralv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

For new owners I like the change. I did not like the gacr that my warranty wasn't honored and I had to pay over $1000. Very upset over this. I have complained 4 tu.es with no result More

by sidsellshomes
Recommend Dealer
Yes
Employees Worked With
Brandon
November 23, 2024

Used to be very good, but this last time I waited over four hours for my vehicle. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

They try to make sure their customers are satisfied and happy at the end of the day More

by TSHNAR01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
November 23, 2024

The inspectors diagnosis was for fuel injectors that were already replaced. I was not informed of the service/shop fee at drop off nor over the phone by Itzak. He only told me about the $199 fee plus tax. More

by DASHAN1172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I always get good services whenever I go to KIA. Tevin is a superstar Always making sure have everything I need and always letting me know what is going on with my vehicle. The best . More

by TWICEASNICECREATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

We have waited for 3 weeks for our car to be fixed, and so far they have not called us to say that the replacement part has arrived. We bought the car new from the factory 1 month ago. More

by maurimarti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Mitchell Loszynski, Christopher Lopez, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
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