Hollywood Kia - Service Center

Who was very rude to me I was not get good service. And I don’t know if I can come again. And I don’t know if I can come again. More

too much upsell xx, left car filthy, wanted to charge me $200 for an ESTIMATE that my other dealer gave for free, did NOT respond to repeated voice mails and emails to KIA corporate (which is handling a war $200 for an ESTIMATE that my other dealer gave for free, did NOT respond to repeated voice mails and emails to KIA corporate (which is handling a warranty claim of mine), told me i had to return loaner to Enterprise even tho that is not my job, etc. More

too much upsell xx, left car filthy, wanted to charge me $200 for an ESTIMATE that my other dealer gave for free, did NOT respond to repeated voice mails and emails to KIA corporate (which is handling a war $200 for an ESTIMATE that my other dealer gave for free, did NOT respond to repeated voice mails and emails to KIA corporate (which is handling a warranty claim of mine), told me i had to return loaner to Enterprise even tho that is not my job, etc. More

Excellent communication from the maintenance representative and Garfield is great! Overall a really good experience at Hollywood Kia representative and Garfield is great! Overall a really good experience at Hollywood Kia More

They have a good sense of service and attention to detail and needs from the clients and needs from the clients More

The televisions should be in working order and available to customers to watch while their cars are being serviced . Seniors such as myself do not use their phones for entertainment. to customers to watch while their cars are being serviced . Seniors such as myself do not use their phones for entertainment. More

Excellent service Service department is much better since under new management. I will be back. under new management. I will be back. More

I always love going to him as my service advisor. He always makes things happen, and even if he can't he makes it happen asap. I love it. He always makes things happen, and even if he can't he makes it happen asap. I love it. More

My second time at this service center. Total disappointment. As I arrived on time for my appointment, I was left waiting for over 25 minutes in front of desk #5. The employee had a client Total disappointment. As I arrived on time for my appointment, I was left waiting for over 25 minutes in front of desk #5. The employee had a client at the beginning but when he became available kept avoiding eye contact and didn't acknowledge my presence. Walking away from the desk several times with no sense of urgency. When finally accepted my vehicle, the service representative told me service would take 2 to 3 hours. Over 4 hours later I got my car back without an explanation why it took so long. More

One of the workers in the front , I believe was Kevin Fernandez was rude and act like he didn’t care at all about anything I had to say And I wasn’t even being rude in the first place . I was gonna add Fernandez was rude and act like he didn’t care at all about anything I had to say And I wasn’t even being rude in the first place . I was gonna add more service to my car But did the bare minimum with shop And take my vehicle somewhere else. There goes a profit you guys could have made . More