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Hollywood Kia
Hollywood, FL
6,184 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,184 reviews
April 02, 2012
I purchased a car and the transmission went out in three days. I had the car towed on the third day, owner and sales manager was very rude and did not try to resolve the problem. The general manager was cal days. I had the car towed on the third day, owner and sales manager was very rude and did not try to resolve the problem. The general manager was called down he was dressed very casual in a t-shirt and shorts. I had no idea who he was at first, I ask his name and he refused to provide his full name. The police was called and I filed a police report. The next day I went back to the dealership with a mechanic and was offered another vehicle. We test drove at least eight vehicles, all vehicles were empty of gas and in poor shape. The cars had not been service at all. The vehicle I settled for had over 158,000 miles, four baldheaded tires and the aircondition did not work. I did not go to Hollywood Kia to purchase a vehicle with that amount of miles or in horrible condition. That vehicle was the only one without oil leaking from it that was in my price range. I asked for a loaner car and was told they do not provide loaner cars even if the car break down in three days. This experience at Hollywood Kia is by far the worst experience I've had at any car dealership. I plan to let everyone in Dade, Broward, and Monroe County not to patronize this dealership. They are selling cars that are in horrible shape and not disclosing the problems. I would like a full refund of $6945 that I purchased for a car that I used for three days. At this time Hollywood has my money and the car. I am currently hitchiking to work. I lost two days of work because of this horrible situation. I hope settle this without going to court, but I am prepared and ready to go. More
by Ms E.C.
Employees Worked With
Salesperson Jeff, Sales Mgr Kevin General Mgr Joe
March 15, 2012
Emailed for an internet quote on an Optima. Emailed with Bob. He asked me several questions which I answered and said he would email a quote again. Didn't hear back so I emailed him again. No response. T Bob. He asked me several questions which I answered and said he would email a quote again. Didn't hear back so I emailed him again. No response. They obviously are not interested in giving internet quotes. Got an upfront honest quote from Gunther and bought there. More
by Rolando432
Employees Worked With
Bob - Internet Sales
July 26, 2011
I was very happy with the service. They took time to show me every thing I never felt as if they were impatient or pushy. I looked at both new and used vehicles and they took all the time I needed to feel co me every thing I never felt as if they were impatient or pushy. I looked at both new and used vehicles and they took all the time I needed to feel comfortable with my decision! I still feel happy with my purchase and know I got a great deal, More
by Zarmie
Employees Worked With
Josh
