Hollywood Kia

Everybody was great to work with. My sales rep, Achille, was very helpful in helping pick the best model suited for my needs and affordability. He was also helpful explaining all the new gadgets I had to wo was very helpful in helping pick the best model suited for my needs and affordability. He was also helpful explaining all the new gadgets I had to work with. He took his time to explain every one.The finance dept & insurance rep were very efficient also. More

John was the greatest salesman, treated me and my wife like family, we just went there for a test drive and came out with a brand new card, awesome rates and service! like family, we just went there for a test drive and came out with a brand new card, awesome rates and service! More

We were very happy with our salesman and also the other members of the team we dealt with at the dealership we left something in the car we turned in and they were very accommodatinng members of the team we dealt with at the dealership we left something in the car we turned in and they were very accommodatinng More

Very friendly staff. Everyone works as a team. The Very friendly staff. Everyone works as a team. The buying process was quick and simple. Henry was so kind to take the time and show me all the featur Very friendly staff. Everyone works as a team. The buying process was quick and simple. Henry was so kind to take the time and show me all the features! It was overwhelming abd he was very patient with me. More

Unbelievable service from Carlos Salazar from the moment I stepped on to the dealership grounds, received my car, and far after to this moment now. He was patient, NOT pushy, kind, attentive, and extremely I stepped on to the dealership grounds, received my car, and far after to this moment now. He was patient, NOT pushy, kind, attentive, and extremely knowledgeable. The incredible experience did not stop there- the manager contacted me to ask about my experience. I have never had a Kia before, but I can promise you I will be loyal to Kia Hollywood from now on. More

I love shopping at Hollywood Kia! My needs are always met and there is never any pressure to purchase. This is my second time leading with this dealership. The process is always fast and easy. Hector was gre and there is never any pressure to purchase. This is my second time leading with this dealership. The process is always fast and easy. Hector was great! I drove off in my dream car. More

I had a wonderful experience with Hollywood Kia. Garfield was the associate that assisted me. He understood what I was looking for & gave amazing customer service!!! I would definitely recommend Hollywood Ki was the associate that assisted me. He understood what I was looking for & gave amazing customer service!!! I would definitely recommend Hollywood Kia to friends & family More

Traded a car but still they didn’t pay off my traded car after 26 days. Impossible connect with anyone after deal. Even I didn’t get any paperwork from the finance company about our deal after 26 days after 26 days. Impossible connect with anyone after deal. Even I didn’t get any paperwork from the finance company about our deal after 26 days More

We purchased this 2021 Kia Seltos from Kermitt and it was a wonderful experience from the start. Easy, seamless, fast. Now that the car is due for its 1st service, things did not go so well. Upon entering I a wonderful experience from the start. Easy, seamless, fast. Now that the car is due for its 1st service, things did not go so well. Upon entering I did not get greeted, so I proceeded to the reception where a rude receptionist named Nicole told me very rudely to go sit in the chair and wait be called, she did not even look at me, she kept looking at her monitor. Once waiting in chairs, service advisors yell out customers' names from the middle of the lobby instead of approaching the waiting room where we are told to sit and wait. Upon leaving the car I make sure to verify with my advisor Tevan Carter that the car will be washed upon completion of today's service. You can see the attached photos to see how they DID NOT wash the vehicle. Overall a HORRIBLE service experience. The purchase process was great, but you still have to service the new vehicle, I strongly do not recommend this experience. I have never been to a dealership's service department where you are treated this poorly and the service is not good. I only hope the actual mechanics did a good job and the car has no issues. More