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Hollywood Kia

Hollywood, FL

4.3
7,524 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 7,524 reviews

April 26, 2020

Drove from out of town to find a dirty car Drove four hours from out of town. They knew we were coming. But I find a dirty car that looks like it’s been used for Joy riding. It was missing its More

by UND454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yair Bitton, Garfield Simpson
Apr 29, 2020 -

Hollywood Kia responded

Thanks for sharing your experience with our dealership. How could we make this better? We appreciate your business. wecare@hollywoodkia.com

April 25, 2020

This Dealership has the WORST customer service I’ve ever had to deal with. I have repeatedly left a total of 18 calls, put on hold, or left messages for a call back. TERRIBLE EXPERIENCE. I WILL NEVER REFER More

by ELAINEMANSOUR2434
Recommend Dealer
No
Employees Worked With
Mitchell Loszynski, Lillian Smith
May 12, 2020 -

Hollywood Kia responded

Elaine, Thank you for bringing this to our attention, we apologize for the lack of communication. Please reach out to us directly at the email below so we can try to get this resolved. wecare@hollywoodkia.com

April 25, 2020

Worst customer service I have ever experienced at a dealership. As soon as the deal was completed I was left for over 2 hours waiting for the car to be cleaned and prepared even though I called over 4 More

by BDELLARIA
Recommend Dealer
No
Employees Worked With
Yair Bitton
May 09, 2020 -

Hollywood Kia responded

Thank you for your review. We apologize for the delay. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. During this time we are short-staffed and are experiencing longer wait times than usual. We are are looking forward to doing better and having the opportunity to earn your business again. wecare@hollywoodkia.com

April 24, 2020

A wonderful place to shop for a new or use car. Very friendly & helpful associates. I would highly recommend Hollywood Kia. My wife is very happy with her new Sorento. Thanks. More

by A1500RIDER
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel, Kermitt Graham, Carlton Hargrove, Christopher Mickens
Apr 25, 2020 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

April 24, 2020

No games, hassle or pressure. We agreed on a price online. We came in and bought for agreed price. Actually a few hundred less when finalized. More

by DJ_2000
Recommend Dealer
Yes
Employees Worked With
Mitchell Loszynski, Lillian Smith
Apr 25, 2020 -

Hollywood Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! wecare@hollywoodkia.com

April 22, 2020

I had an amazing experience dealing with the folks at this dealership. The different approach we had to follow due to our current situation with social distancing led to a very friendly hassle free expe More

by CLAUDIA.ORTEGA222
Recommend Dealer
Yes
Employees Worked With
Shreve Wilson, Jessica Charles, Alma Barbareba, , Sean Emanuel
Apr 22, 2020 -

Hollywood Kia responded

Claudia, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're so happy that you had a great experience and we hope you enjoy your new vehicle! wecare@hollywoodkia.com

April 22, 2020

Andrew Jimenez is the best Nice place, nice people but Andrew saved the day. Great sales skills, honest and tenacious. He made the sale happen. I love the car and would send More

by Joanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jimenez
Apr 22, 2020 -

Hollywood Kia responded

Joanie, thank you so much for choosing Hollywood Kia! We're thrilled to hear that Andrew provided such outstanding service. Congrats on your new purchase, and please let us know if we can be of any more assistance! wecare@hollywoodkia.com

April 21, 2020

Hello Kia Handle The Deal With Care An Speed. Very Good Service. Will Recommend People To This Kia Lot. Thanks For All The Help. Y More

by TIMOTHYJBROOKS50
Recommend Dealer
Yes
Employees Worked With
Carlton Hargrove
Apr 21, 2020 -

Hollywood Kia responded

Hi Timothy, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

April 18, 2020

EXCELLENT The dealership was very impressive and the inside of the showroom was clean and welcoming. The sales rep Michel Boudreaux was extremely professional More

by Sam P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boudreaux II
Apr 18, 2020 -

Hollywood Kia responded

Thank you for your business and this review, Sam! We're happy to hear Michael and the sales team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

April 15, 2020

Good sales team , good selection and organized no pressure sale .Angel was my sales person very good and knowledgeable.i will recommend this dealer . Thanks More

by JOSESANTA73
Recommend Dealer
Yes
Employees Worked With
Angel, Yair Bitton, Sean Emanuel
Apr 16, 2020 -

Hollywood Kia responded

Jose, Thank you for sharing your experience with us! We're happy to hear it went well working with Angel and hope you enjoy your new vehicle. We truly appreciate your feedback! wecare@hollywoodkia.com

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