Hollywood Kia

Very professional and pleasant experience. Honest, no BS. The sales representative was a real mensch, a good person that wasn’t just interested in taking my money . He knew his cars and worked to get me th The sales representative was a real mensch, a good person that wasn’t just interested in taking my money . He knew his cars and worked to get me the best price possible More

THEY DID NOT KEEP RECORDS OF MY WARRANTY, so when I could not find the warranty paperwork, they said they "have no way of finding the warranty information." I purchased a used Kia Soul in 2019 based upon th not find the warranty paperwork, they said they "have no way of finding the warranty information." I purchased a used Kia Soul in 2019 based upon the extended warranty that the finance manager gave me. In less than two years, I moved and then when I went to get something fixed (struts) at a different dealership, they could not help me with the warranty...they said it was likely given to me only to be used at the one dealership where I purchased the car. I then called the original dealer to check on that in-store version of the warranty, and they not only had no record of it, but they continuously transferred me to people who either just hung up the phone or never answered. Now I am operating under the assumption that since I cannot find my warranty paperwork, I will not get to use the extended warranty that I was promised. More

I bought from this dealership because they had a used S550 in the exact color I wanted. From the first visit I was not very happy due to having to drive almost an hour just to get to the dealership for t S550 in the exact color I wanted. From the first visit I was not very happy due to having to drive almost an hour just to get to the dealership for them to tell me "We don't have that car we already sold it". I called ahead and made an appointment for the vehicle that was confirmed to be there that same day. I was then offered BMWs and a Maserati to look at. I didn't drive almost an hour to go check out cars I had absolutely no interest in. I came there specifically for that car. I gave my contact information to DeAndre to reach out to me if the vehicle pops up. If it wasn't for his customer service and honest approach during the whole first interaction I wouldn't even have bothered going back there for anything. He did reach out the day after and guess what the dealer did have the car. Even though the group of sales rep told me it was already sold. The car did need a bit of TLC but that was fine because the most important things were in great shape for a 6 year old car. We did a test drive and I purchased the vehicle the same day. DeAndre really made it for a good experience overall so if I could rate him seperately I would put 5 stars. The dealer sold me the vehicle for around 45k taxes included. They refused to sell me the vehicle with a full tank of gas too. I guess I got too used to Mercedes dealers where they would top off any vehicle you purchased from them with a full tank of gas. I found this to be extremely petty of a dealership to not value their customers enough to even offer basic things for a used car almost 45k in value such as topping off the empty windshield wiper fluid, full tank of gas or even the little to non coolant the car was sold with. First experience dealing with a Kia dealer and most likely my last. Only reason it's not a definite last is due to DeAndre. If another car pops up that I want and DeAndre is the one to get it for me. You can bet for sure I'll be there to buy it from him. Thank you DeAndre for turning my experience around. And thank you Hollywood Kia for the empty window washer fluid, low coolant and the few gallons of gas left over from test drives. More

I was very satisfied Hollywood Kia dealership service. Andre was very helpful and patient to show and answer all our questions. And finally we bought a car. Thanks a lot Andre for your help. Andre was very helpful and patient to show and answer all our questions. And finally we bought a car. Thanks a lot Andre for your help. More

Very friendly and comfortable environment. Always in tune to the needs of the consumer. Willing to work with limited budgets and help find the best fit for the buyer. tune to the needs of the consumer. Willing to work with limited budgets and help find the best fit for the buyer. More

Terrible service. First they will contact you relentlessly even if you ask them to stop. Then if you decide to give them a chance they will lie to you to get you to go to the dealer. Of course as relentlessly even if you ask them to stop. Then if you decide to give them a chance they will lie to you to get you to go to the dealer. Of course ask a few questions and their lies fall apart and it becomes clear you will be the victim of a bait and switch. Us the hidden dealer fees are astronomical. Just a scam all around. Don’t fall for it. More

Everyone was welcoming and I was able to get my car without a problem. If I had to look for a new Kia I would definitely go again. without a problem. If I had to look for a new Kia I would definitely go again. More

This is a dealership that I would recommend to my friends and family because of the service department and the sales department.It is a family oriented dealership that my wife and I really like. and family because of the service department and the sales department.It is a family oriented dealership that my wife and I really like. More

Jack and Lewis in finance were awesome! They were very friendly and helpful. They answered all of my questions and made me feel very comfortable. friendly and helpful. They answered all of my questions and made me feel very comfortable. More

Great vehicles,competitive prices and good salesperson.The salesman (Henry March) is always helpful and understanding of the customer needs.I like the the 3 years free maintenance deal. salesperson.The salesman (Henry March) is always helpful and understanding of the customer needs.I like the the 3 years free maintenance deal. More