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Hollywood Kia

Hollywood, FL

4.3
7,563 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 7,563 reviews

June 28, 2020

They show you pictures 6 on the website and later on the car get delivered during the dark 8:30pm to hide the dents and the accident with a broken bumper. They deliver 2 Keyes which one doesn’t work. And More

by George
Recommend Dealer
No
Employees Worked With
Denis used vehicules, Igal Spivak
Jul 01, 2020 -

Hollywood Kia responded

George, we are sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. wecare@hollywoodkia.com

Jul 15, 2020 -

Hollywood Kia responded

Hello George, We are sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly at wecare@hollywoodkia.com

June 28, 2020

Perfect My experience working with Moe couldn’t have been more perfect. I admittedly was very high maintenance as I purchased at a very intense time of my lif More

by Amyboetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
Jun 28, 2020 -

Hollywood Kia responded

Thank you for your very kind review, Amy! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. We hope you enjoy your new Porsche Macan! wecare@hollywoodkia.com

June 27, 2020

I received a letter Advertising that, if you purchased a car that you will get 0 0/0 APR for 75 months and NO PAYMENT for 6 months which I didn't receive and I left several message to MR. Levy at his ext. a More

by MARYLEON65
Recommend Dealer
No
Employees Worked With
Danilo Urena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Mitchell Loszynski, Garfield Simpson
Jul 01, 2020 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. wecare@hollywoodkia.com

Jul 15, 2020 -

Hollywood Kia responded

Hi Mary, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly at wecare@hollywoodkia.com

June 27, 2020

This has been the worst experience I have ever had. I am very disappointed with their version of customer service. I would not recommend this dealership to my worst enemy. More

by CD8MEOK1
Recommend Dealer
No
Employees Worked With
Gerard , Scott,several others were not very helpful., Mitchell Loszynski, Sean Emanuel, Andrew Jimenez, Christopher Lopez, Hector N. Silvestre, Michael Boudreaux II, Carlton Hargrove
Jul 01, 2020 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Thanks! wecare@hollywoodkia.com

Jul 02, 2020 -

CD8MEOK1 responded

Hello: Still the worst ever

Jul 15, 2020 -

Hollywood Kia responded

Hi, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. wecare@hollywoodkia.com

June 24, 2020

Christopher was very knowledgeable and helpful. I decided to purchase my lease and he ensured that all the necessary documentation was completed in a timely fashion More

by JALBERGA
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel, Christopher Mickens
Jun 24, 2020 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher provided a positive experience. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

June 20, 2020

Took my brand new Rio in because water is getting into the headlights 2 weeks ago, some guy said that he’d call in two days, still waiting on the call and no new car should have water going into the headl More

by ANYMAJORDUDE413
Recommend Dealer
No
Employees Worked With
Christopher Mickens
Jun 20, 2020 -

Hollywood Kia responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to us directly. We would appreciate the opportunity to see what we can do to resolve this. Scott@hollywoodkia.com Service Manager Scott Russo wecare@hollywoodkia.com

Jul 07, 2020 -

Hollywood Kia responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to us directly. We would appreciate the opportunity to see what we can do to resolve this. wecare@hollywoodkia.com

June 17, 2020

Hi,I'm not happy with the car the give,its been one week since I bought the car .the car is really small .they wanna change it More

by FRANCESCAPIERRE877
Recommend Dealer
No
Employees Worked With
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo, Jessica Charles
Jun 20, 2020 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you aren't fully satisfied with your purchase. Would you mind sending us a message so we can learn more about your visit? Thanks! wecare@hollywoodkia.com

Jul 04, 2020 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you aren't fully satisfied with your purchase. Would you mind sending us a message so we can learn more about your visit? Thanks! wecare@hollywoodkia.com

June 17, 2020

Garfield was a lot of help and he did what he promised me. I’m satisfied with everything wish he would of of got me a better car but that’s ok More

by W.RIMPEL
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
Jun 18, 2020 -

Hollywood Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! wecare@hollywoodkia.com

June 17, 2020

Excellent treatment by online sales staff, in person sales staff and finance person at the point of signing the lease. I would nightly recommend this dealership. More

by RWBARRON
Recommend Dealer
Yes
Employees Worked With
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance man and Insurance man.
Jun 18, 2020 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we hope you enjoy your new vehicle! wecare@hollywoodkia.com

June 15, 2020

Best car buying experience so far! I just want to thank Michael Boudreaux for going the extra mile during the whole process of purchasing my new car. He really outdid himself trying to More

by joseph.cobar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boudreaux II
Jun 16, 2020 -

Hollywood Kia responded

Hello Joseph, It's wonderful to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you and let us know if we can be of further assistance. wecare@hollywoodkia.com

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