Hollywood Kia

I had an awesome experience ! The sales and finance department was courteous , professional , and very accommodating . They took the time to answer any questions I had . department was courteous , professional , and very accommodating . They took the time to answer any questions I had . More

Carlos was super and whole process was easy and seamless. Car is great and daughter loves it. First car she’s ever had and was a graduation present! Car is great and daughter loves it. First car she’s ever had and was a graduation present! More

This dealership had been around for quite a while. They are reputable. The salespeople are attentive and not vultures. They Honored the price and I left happy. are reputable. The salespeople are attentive and not vultures. They Honored the price and I left happy. More

Was easy to work with .Price quoted for order was different at closing but quickly rectified. Telluride is amazing and no dealer fee and competitive pricing was worth the trip from TAMPA different at closing but quickly rectified. Telluride is amazing and no dealer fee and competitive pricing was worth the trip from TAMPA More

Mr. John Sheppard and staff made my first car leasing experience easy and simple! I've been dreading my first car leasing/buying experience but John and the staff really care about their customers and wi experience easy and simple! I've been dreading my first car leasing/buying experience but John and the staff really care about their customers and will make sure you are happy with your selection and price. I've been to many dealerships with friends and family but no one goes above and beyond like he and the staff did. They truly went above and beyond and exceeded my expectations! Thank you so much for making my first car leasing experience a memorable and easy experience! More

Very friendly and helpful workers. I feel like I got the best deal for the car I wanted. I just wish that they had more colors available at the time of my purchase. best deal for the car I wanted. I just wish that they had more colors available at the time of my purchase. More

Garfield was great! Listened to my concerns and what I was looking for and was never pushy. I left for a few hours and came back because of this. Thanks for your great service, Garfield! was looking for and was never pushy. I left for a few hours and came back because of this. Thanks for your great service, Garfield! More

If EXTREMELY POOR was an option that’s what I would have selected. I took my 2021 Kia K5 for regular maintenance and I asked for my tires to be checked because tire pressure light came on. After telling me selected. I took my 2021 Kia K5 for regular maintenance and I asked for my tires to be checked because tire pressure light came on. After telling me three times nothing was in tires, magically a nail appeared in my passenger rear, in which then they said they’ll patch it. A week later the tire pressure light comes back on, so my husband plugged it and I called dealership to explain that the tire must be bad let’s go ahead and replace it. Fast forward to appointment day. I drop car off within an hour I receive a message my car was ready. Once I got in car and saw tire pressure I called dealership immediately like are you sure you guys changed right tire because the pressure is still showing 33. Oh yes we changed the right tire everything is fine. So once my husband gets home from work he looks a car and say they changed the wrong xxxx tire. Fast forward to the morning. I called the soon as they opened to explain you guys did change the wrong tire. I was told to just drive around on the BAD tire and monitor it. I said excuse me because I couldn’t believe I was being told that due to a mistake they made. Not only did they change the wrong tire, they put a completely different brand on the car. Which I was told I couldn’t bring that tire back for RIGHT tire because I drove off on it. Well what else was I suppose to do because I ensured that the job was done correctly. i called numerous times for the service manager Fernando who has YET to return my call. Also I’ve left serval message for GM Mitchell and he has yet to return my call. This is the worst customer service I’ve ever received. I hate that I have to continue to do business with such poor care or concern for customer. More

Great service, excellent customer service by Kermit and the rest of the staff. Recommended for anyone to visit this dealership, great experience and service for me. the rest of the staff. Recommended for anyone to visit this dealership, great experience and service for me. More