Hollywood Kia

Muy buena experiencia buen servicio buena atención mucha amabilidad sin duda recomendaría ami a amigos e este dealer con nuestro vendedor Héctor el mejor en todo mucha amabilidad sin duda recomendaría ami a amigos e este dealer con nuestro vendedor Héctor el mejor en todo More

Great service and very nice staff. I walked out with my car the same day without any problems. Everyone communicated very well and had great teamwork car the same day without any problems. Everyone communicated very well and had great teamwork More

I am a practitioner and I own a couple of vehicles from a different dealer (Just to mention that I have experienced different types of customer service). My last car was purchased from KIA AT HOLLYWOOD in De different dealer (Just to mention that I have experienced different types of customer service). My last car was purchased from KIA AT HOLLYWOOD in December 2020, which makes me a new customer of a new car. Unfortunately, today I can say that I am really disappointed with the service provided a "SUPERVISOR NAMED" TEVIN CARTER; worst customer service ever. Just to compare, I have 2 Toyota's Car from Toyota of North Miami and I can tell you, they really make you feel wanted and important. They will go above and beyond, will do whatever it takes to get a WAOOO of your experience, specially if you purchased a BRAND NEW CAR; MY NEW KIA soul 2021 is having an issue with one of the tires that losing pressure for the past two weeks. My wife is driving the car so you know I don't want her to feel insecure while driving; I excused myself from the clinic and I took the car to the dealer last week; that day I spoke to ALEJANDRO (Very nice guy who told me that they will look at it and will try to fix it. I agreed since I arrived around 4 pm and he assured me that if the problem persists to come back... The problem continued so I went back on Saturday morning at 11am, unfortunately, I didn't find Alejandro BUT Unluckily I found TEVIN who since I arrived displayed a negative aptitude; I thought maybe this guy had a long day or is experiencing some problems. When I arrived I explained what happened before that Alejandro told me to come back if the problem was not fixed: TEVIN told me Alejandro is not here, you can either come back when he is here or make an appointment; I asked him to talk to a supervisor in order to explain my problem. He replied He IS the supervisor and since they do not accept walk-in and that we can make an app for which there was not available for the next 5 days; My wife always sweet says ok let's make an app; so today 08/18/2021 we had to take more time off work, we dropped the car in the morning at 10:00 am and left it until 5 pm. When we went to pick up the car this afternoon, TEVIN CARTER told me HE Does not know what the problem is AND THAT HE ADVISES ME TO GO TO A TIRE STORE TO HAVE THE CAR FIXED SINCE THEY ARE SPECIALIST IN TIRES... This guy customer service skills are the worst More

Every aspect of leasing our car was an absolute pleasure. The employees were so professional and efficient. This experience was the best we’ve ever had working with a dealership. The employees were so professional and efficient. This experience was the best we’ve ever had working with a dealership. More

Mr Angel is excellent! I don't know if the seller's name is how he spells it but the company is to be congratulated for having such an employee on its team. is how he spells it but the company is to be congratulated for having such an employee on its team. More

Very disappointed. Had a leased Kia to return and wanted to lease a new one. Was given an offer. Went back the next day to negotiate and got there at 1 PM. After an hour we agreed to split the difference. ( to lease a new one. Was given an offer. Went back the next day to negotiate and got there at 1 PM. After an hour we agreed to split the difference. (Byt his time they had taken my car keys to appraise my car). Waited another 30 minutes and was given initial paperwork to fill out and sign. At 3 PM was told the car they had leased to me was not available as it was coming from another dealership and had been sold. Showed me the same model in a different color which was not acceptable. (I suspect that was he plan all along. Was told they would look for what I wanted. At 4:30, having not seen my salesman for over an hour, I told the receptionist I was leaving and to contact my salesman and have him return my keys. He came quickly and started to explain. I told him there was no viable excuse to keep me there 3 1/2 hours and lease me a car they had no control over. He said he would continue to look. I left. Should have left at 3. More

I have the best experience when I'm a Hollywood Kia. Mr. Garfield always treats me like it we're family. This is my 4th car purchase at Hollywood Kia. I am a satisfied returning customer. Garfield always treats me like it we're family. This is my 4th car purchase at Hollywood Kia. I am a satisfied returning customer. More

Lilian was amazing she helped me find the car I was looking for and helped me feel less nervous about buying my first car. When she showed me the car for the first time when I picked it up I was shocke looking for and helped me feel less nervous about buying my first car. When she showed me the car for the first time when I picked it up I was shocked to see that it looked even better than I thought it would. Thank you Lilian and Steve and Hollywood Kia. More

Muy buen trato y personal muy profesional, buen conocimiento sobre los autos y excelente servicio. Carros de muy buena calidad y perfecto estado técnico. Gracias conocimiento sobre los autos y excelente servicio. Carros de muy buena calidad y perfecto estado técnico. Gracias More

Everyone was very friendly respectable kind even from the first time I brought my very first Kia back in 2019 and I Also recommend a friend to buy her very first Kia truck from there never had any issues first time I brought my very first Kia back in 2019 and I Also recommend a friend to buy her very first Kia truck from there never had any issues More