Hollywood Kia

Great Experience I dealt with Bill at Hollywood Kia to purchase a 2015 Kia Optima. He did not pressure me at all and answered all questions posed. Bill quickly obtai I dealt with Bill at Hollywood Kia to purchase a 2015 Kia Optima. He did not pressure me at all and answered all questions posed. Bill quickly obtained great financing for me and his manager was very helpful in negotiating a lower price. Overall, best car buying experience I have had. More

Recall for air valves of the wheels I did the online appointment for Tuesday June 23, 2015 at nine am, when the technician arrives, he notifies me that he had no spares (not telephone I did the online appointment for Tuesday June 23, 2015 at nine am, when the technician arrives, he notifies me that he had no spares (not telephone notification the day before or same day) he apologies and offers to bring the car back Thursday June 25, 2015 at the same time without need for appointment. Today we went back and again no spare parts, not notification again and not solution, in the meanwhile I need to drive a car with the Airless light in the dashboard on and my three kids riding in that car. A disaster for customer service and unprofessional team. Do not go there. More

Great during the sale, poor follow-up I purchased the vehicle on a very busy sales day, and the sales manager was fantastic. The car I purchased has been excellent. Unfortunately, ther I purchased the vehicle on a very busy sales day, and the sales manager was fantastic. The car I purchased has been excellent. Unfortunately, there was also a "We Owe" (something that they promised me post-sale) that they promised to ship me. I have sent numerous emails and called a few times, but still no resolution. They also have not mailed me my registration information, which they promised to do at the time of sale. As I've tried to resolve these items, all I get is that is "not my department". Nobody is willing to get me to the right person. I give the sales experience 4.5 stars, and post-sale follow-up 1 star. Since I'm going to be owning the car much longer than it took me to buy it, I landed on a review of 2 stars. Would I buy there again? Definitely not. More

Repeat and happy customer A little over a year ago I bought my Kia Forte from Egal and it was a smooth transacton and I've been happy with my Kia Forte ever since. Yesterday, A little over a year ago I bought my Kia Forte from Egal and it was a smooth transacton and I've been happy with my Kia Forte ever since. Yesterday, I purchased a truck from Les and Kevin at Jumbo, a division of Hollywood Kia, and once again, it was a smooth and easy purchase. Everyone was helpful from start to finish. It was nice that Egal even remembered who I was after selling me a car over a year ago. They really make you feel like family at Hollywood Kia. I would recommend anyone to visit their showroom. Thanks again to everyone at Hollywood Kia!! Patti L. More

Very dissapointed!!!! I have a lease from Kia for many years, but my last experience was the worst, the only thing important to the sales agent is lease me the car...after I have a lease from Kia for many years, but my last experience was the worst, the only thing important to the sales agent is lease me the car...after that any problem is mine!!!, now nobody call me back or help me with anything.....if you want experienced the worst experience in your life GO TO HOLLYWOOD KIA!!!!!!!. More

Sales Rep and Finance Manager "TOP NOTCH" The moment we met with the sales representative, ( whose name i am sorry to say i cannot recall, but is one of the tallest "yardie" i have seen in awh The moment we met with the sales representative, ( whose name i am sorry to say i cannot recall, but is one of the tallest "yardie" i have seen in awhile and by the way owes me Surf n Turf)) he made us feel very welcomed and at ease. Not the tense oh crap kind of feeling one usually gets from a sales rep. Options were explained and discussed. We did not feel rushed or pressured. Humor was exchanged and a great rapport developed. Our Finance manager was very courteous and informative. This was our second encounter with Pablo, who assisted us previously with our daughters first car purchase financing. It was a pleasure dealing with the car buying drama because of these two individuals. Would definitely recommend Hollywood Kia. Donna, David & Naija More

Cesar Ramos - Kia Optima 2015 The sales representative explained the different alternatives and options so we could make a decision later on. Then we realized we already got a best The sales representative explained the different alternatives and options so we could make a decision later on. Then we realized we already got a best deal than anywhere else and were ready to purchase the vehicle. Our salesman, Gianni Ladaga, provided excellent customer service, but other members were very polity and helpful throughout the purchase process. I do recommend to stop by this dealer before making any final decision as you might end up as happily surprised as I was. More

Amazing!! I just got a 2015 kia optima and my salesperson was Mr. Antonio Raposo and it was the best, he helped from beginning to end, excellent customer servic I just got a 2015 kia optima and my salesperson was Mr. Antonio Raposo and it was the best, he helped from beginning to end, excellent customer service More

Very Helpful Delarship My name is Jai Ramchandani, I recently purchased a 2015 Kia Optima at Hollywood Kia. My experience there could not have been any better. From the mome My name is Jai Ramchandani, I recently purchased a 2015 Kia Optima at Hollywood Kia. My experience there could not have been any better. From the moment I got there, and all the way through the deal, the sales person Mr. Garfield Simpson answered every question and kept a smile on his face the whole time. Mr. Simpson and the managers were all very helpful and made my car purchase a good experience. I would send everyone in my family and my friends to Hollywood Kia. Thanks Garfield More

Kia Optima SXL Worked with Steven Vale and BIll. Had a great experience with both. The used car manager was also very helpful. Didn't get the price advertised but Worked with Steven Vale and BIll. Had a great experience with both. The used car manager was also very helpful. Didn't get the price advertised but i'm assuming they had to make a few extra bucks because of my credit. Got the deal done for the car I wanted. Recommend to go see them for a New or Used car. More