Hollywood Kia | Page 553

Sales Experience I would like to take this time and thank Habashy, my sales person who sold me my RHD Jeep Wrangler Unlimited Jeep. He was very professional, honest, I would like to take this time and thank Habashy, my sales person who sold me my RHD Jeep Wrangler Unlimited Jeep. He was very professional, honest, and completed the sale as I expected. There was no hidden issue when I picked up this vehicle, as it was as advertised. I would definitely recommend this dealership and salesperson. Thank you Mike D'Andrea More

Going back on your word!!! I took my KIA Forte in for service (General Check up, spoiler paint, tune up recall items) . I was surprised to find out that Hollywood KIA did not ha I took my KIA Forte in for service (General Check up, spoiler paint, tune up recall items) . I was surprised to find out that Hollywood KIA did not have a Courtesy Car to use as we just did the same thing with our Subaru Forester also. Service manager finally agreed to rent us a car at Enterprise Rent a Car that they are affiliated with. My car was not ready after the day they quoted and the service manager said he would not pay for another day of the rental. After bickering back and forth the service manager agreed to rush my paint job if I agreed to have the rental car back by 6 PM and I agreed. Little did I know that when I got an an alert from American Express that I was charged for $35 which concerned me as I did not charge anything from Enterprise. I called American Express to cancel my card and get a new one as I thought someone had gotten my card number and disputed the claim with American Express. After research I found out the KIA of Hollywood would not pay the rental after agreeing to pay if I brought the car back by 6 PM as we agreed and Enterprise automatically charged me, that's why I got the alert. I usually do not write letters nor will the $35 break my bank account, but i don't think that a rude and untrue service manager should get away with this. I live near Hollywood KIA and I am happy with car but I will never buy a car from them and have so many service issues like this again. More

New sales representative shines I've just purchased a Kia Soul+ from Hollywood Kia. Although there were difficulties during the process, the team worked together with me to resolv I've just purchased a Kia Soul+ from Hollywood Kia. Although there were difficulties during the process, the team worked together with me to resolve all issues. .....Among the members of the sales team, my sales representative, Vitalii Koroliuk, was exceptional. His customer service was impeccable from explanations to technical knowledge. He stayed personally involved to guarantee a thoughtful and thorough process management. .....His commitment and skills earned a rating "6 out of 5." ........Were I to give two recommendations to potential customers, the first would be to review finance contracts carefully. If you are new to the process, consider bringing a knowledgeable friend. Read everything and don't rush. .......My second recommendation would be to choose a company like Hollywood Kia. There is a great team who maintain the company's commitment to "no dealer fees," added electronic filing fees, or other deftly hidden and unhappy surprise costs. And, remember to ask for Vitalii Koroliuk. More

Great sales experience at Hollywood Kia. We leased our second car at Hollywood Kia. Our experience with the Sales and Finance areas made our visit smooth and there was no stress during the le We leased our second car at Hollywood Kia. Our experience with the Sales and Finance areas made our visit smooth and there was no stress during the leasing process. We will recommend this dealership to erveryone. More

Great Service I went to the service center on a Saturday and it was very busy and Candy was basically the only Service manager available and she did an amazing job, I went to the service center on a Saturday and it was very busy and Candy was basically the only Service manager available and she did an amazing job, it was still a bit of a wait but she updated me throughout the process and made it a very smooth experience. I would recommend Candy to anyone needing service on their Kia. More

Changed my Car Buying Experience They totally changed my car buying experience! Loved working with Kermitt - excellent customer service, and he listened to, and met all my needs. Th They totally changed my car buying experience! Loved working with Kermitt - excellent customer service, and he listened to, and met all my needs. The business office was smooth, very fast, and sharp. The insurance broker Alec introduced me to a policy that will save me a lot of money. The entire staff, and environment is friendly, and family oriented - not only to the customers, but amongst themselves. Thank you Hollywood KIA! More

used car purchase at hollywood kia I just purchased a used car at Hollywood Kia's sister dealership. We saw something we wanted online and headed over to the used lot. When we got there I just purchased a used car at Hollywood Kia's sister dealership. We saw something we wanted online and headed over to the used lot. When we got there, we were greeted by Steven V and he connected us with our salesperson, Sebastian who took us on a test drive. Sebastian was great and very patient with us. He was very willing to negotiate and treated us well. The financing part was quick, easy and painless. i would refer other people looking of a car to look at hollywood kia. More

Friendly Honest to me Oscar Cruz. Even though it was my first time making such an important purchase, they made me feel at ease and calm. Honest to me Oscar Cruz. Even though it was my first time making such an important purchase, they made me feel at ease and calm. More

recent purchase of 2017 kia soul the engine/transmission warrantee are truly amazing. oil changes included....steve arteta very professional&friendlly to explain details&help in my de the engine/transmission warrantee are truly amazing. oil changes included....steve arteta very professional&friendlly to explain details&help in my decision to purchase my 2017 kia. More

Sean Emanuel from Pat Chukerman The BEST car buying experience I have ever had. Great service. Sean Emanuel was respectful, knowledgeable and caring about my needs. I am a Hollywood The BEST car buying experience I have ever had. Great service. Sean Emanuel was respectful, knowledgeable and caring about my needs. I am a Hollywood Kia customer for life. More