Hollywood Kia

The dealership they where Awesome an very kind and they where there for me thank where there for me thank More

This was by far my best experience in the service center. I arrived and was greeted immediately and very nicely by a lead who took me to my service advisor that saw me right away, was awesome, stayed in clos I arrived and was greeted immediately and very nicely by a lead who took me to my service advisor that saw me right away, was awesome, stayed in close communication, easy to get a hold of and super nice and knowledgeable. The change in ownership/management has made a HUGE difference. I used to dread having to go do my oil change and hated coming to this location... appointments were useless, I used to not even get looked at for at least 20 mins before my service advisor would even say hello, the check in was horrible, they were rude, including the service advisors. It is day and night compared to before and I am very happy and pleased with this new management and customer service received this time around. Thank you so much! More

Jason provide excellent service and the order was completed within the estimated time. The dealership has a great presentation. completed within the estimated time. The dealership has a great presentation. More

Customer Service was excellent! My salesman Ernesto Cortez was efficient and knowledgeable and had a friendly personality!!! Marcial from finance was entertaining, very funny, and g My salesman Ernesto Cortez was efficient and knowledgeable and had a friendly personality!!! Marcial from finance was entertaining, very funny, and got everything thing done quickly!!! More

I would like to extend a very special thank you to Maggie and Marshall for their kindness toward my father and me. Their patience, knowledge, and the clarity with which they explained everything were truly e and Marshall for their kindness toward my father and me. Their patience, knowledge, and the clarity with which they explained everything were truly exceptional. I sincerely hope they receive all the rewards Kia has to offer—bonuses, promotions, and more—because they genuinely deserve it. Their customer service is a perfect 10 out of 10. More

Excellent,good service and negotiation and thanks to the seller Javier Masson,very good seller seller Javier Masson,very good seller More

She went above and beyond to get me the best rate, and monthly payments. She expressed interest in my comfort level. She explained step by step what she was doing on my behalf. Great Customer Service! monthly payments. She expressed interest in my comfort level. She explained step by step what she was doing on my behalf. Great Customer Service! More

Thank you to everyone at Hollywood Kia for making my car buying experience amazing. John Shepherd in VIP is great, Eddie and Jay in Finance and Ryan Hall , great work! buying experience amazing. John Shepherd in VIP is great, Eddie and Jay in Finance and Ryan Hall , great work! More

Very good prices. Difficult to speak with someone to resolve issues or ask questions. Overall a decent experience and worth it. Difficult to speak with someone to resolve issues or ask questions. Overall a decent experience and worth it. More

Greeting at service great. I lease a car and was not told I have to start paying for parts. I have been leasing from you for five years and was never told that and was never I lease a car and was not told I have to start paying for parts. I have been leasing from you for five years and was never told that and was never charged in the past. In fact when I started leasing at Hollywood Kia they told me that I would not be charged for service. Also whenever I call the service department and they tell me someone will call me back they never do. I have to keep calling them. Not good customer service. I’m very upset about the service charges for parts on leased cars. I think not telling your clients is very bad business. I have referred several people to your dealership, but the way your doing business I can no longer feel comfortable about doing that. More