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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,134 Reviews

1,134 Reviews of Hollywood Chrysler Jeep - Service Center

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November 17, 2021

I needed my vehicle serviced and needed it done in a timely fashion, No problems, fast courteous , engaging technicians! Will continue to have my vehicle serviced there. More

by clarendy840d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Nov 18, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 16, 2021

Service was very good and I am very pleased with the results. I give the service department a ten for excellent service. More

by Ygcthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 16, 2021

One of the wheel covers for my jeep was not secured properly which caused it to fall off and get damaged. When I came back and reported the incident, the service department was very helpful and underst More

by aldo.alfonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 16, 2021

Service was great. My car was completed and returned to me within the time frame specified. That was important to me! Thanks More

by Parkerpickett
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 16, 2021

Hollywood y’all did a great job and was very happy and satisfied and thankful More

by Jbmcfadden8612
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kerrie evans
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 16, 2021

Steve in the service department was very nice. Have a nice day. Thank you very much. More

by djack0501
Recommend Dealer
No
Employees Worked With
Employee not listed
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you for leaving us with your feedback. Is there any specific reason that you provided positive feedback but only gave a 2-star review overall? Please let us know if it was just an oversight or if there is anything we can do to improve upon your overall experience. Thank you.

November 16, 2021

Great service but slow. They have only only two spaces to change oil and that means that you may wait more than 45 minutes for them to start working in your car. The oil change price is high in my opinion. More

by ctitanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We look forward to seeing you again soon. All the best!

November 16, 2021

They make estimate gor 2500$ to fix AC ,but AC work properly. Starter they say is ok,but is not. Something wrong... More

by andrzejsun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Ogle
Nov 16, 2021 -

Hollywood Chrysler Jeep responded

Thank you for providing us with feedback on your situation. We would like the opportunity to continue to work with you to determine what issues your vehicle is having currently. Our General Manager, Josh Clinton would like to speak with you directly to ensure that your issue is solved and that you are 100% satisfied with our services. His direct number is 954-342-5183 and his email address is josh.clinton@hollywoodcj.com. Feel free to give him a call as soon as you can. Thank you!

November 15, 2021

Took it in for an oil change, they put a faulty valve on and it leaked all over my driveway and was all over the bottom of the Jeep and the back, covering the entire back window and tire. It was a mess More

by mikesmarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Ogle
Nov 15, 2021 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We are very sorry to hear that such oversight has occurred with our service center. We do apologize for the inconvenience as well as the mess that has been caused. Please know that we are currently working to make this right with you. Our General Manager, Josh Clinton, will be reaching out to you directly to make this right. We hope you have a great rest of your day!

November 15, 2021

The worst service ever. They replace my battery and when i try to get the old battery for a store refund or Exchange .the garage gave me a fake battery. And i.endup loosing $250 More

by bthabuteau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Ogle
Nov 15, 2021 -

Hollywood Chrysler Jeep responded

Thank you for providing us with feedback. We are very sorry to hear that you did not receive 100% satisfaction and we would like to turn this around with you. Our General Manager, Josh Clinton, would like to speak with you directly whenever is convenient for you. You can reach Mr. Clinton by phone at 954-342-5183 or by email at josh.clinton@hollywoodcj.com. Thank you!

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