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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,134 Reviews

1,134 Reviews of Hollywood Chrysler Jeep - Service Center

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January 20, 2022

Time for oil change again! I was in and out of there in 30 minutes. New system so no paperwork to store. Sam was the service person and was very attentive and polite. Great job! More

by NVPRIETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 18, 2022

Very poor service. Jose Hernandez was very fronted. He doesn’t work for me. Just wanted to end is day and go home. I never had to fight for good service. Thanks to the manager for is nice work! More

by julietessier78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Jan 18, 2022 -

Hollywood Chrysler Jeep responded

Thank you for providing us with feedback from your experience, Julie. We have sent your information and contribution to our service leaders who will be making contact with you directly to address your concerns. Be well.

January 18, 2022

Decided not to do the service service supervisor would not give me my keys or paperwork for two hours More

by Flyguy
Customer Service
Recommend Dealer
No
Employees Worked With
Rene Ruiz, Steven Ruth
Jan 18, 2022 -

Hollywood Chrysler Jeep responded

To ensure that our service leaders reach you successfully to rectify this matter, we will need your full name, contact information, and nature of any concerns sent to social@hollywoodcj.com. Hope to hear back from you soon.

January 17, 2022

Thankful for the shuttle service and good communication offered by Joe H. Good service yeah More

by lisa.rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jan 18, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 13, 2022

The tech , I believe Sam, was personable, professional, and expeditious. The coffee was hot and the work complete. More

by leonardchesal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Jan 13, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 11, 2022

Outstanding service from Rick. Took care of my problem, provided a beautiful loaner, delivered my van back to me sparkling clean and all at a lower price than originally estimated which was a wonderful sur More

by dwdavenport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Jan 12, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 11, 2022

I still haven’t received anything regarding the inspection done on my car, but at least the service was done quickly. More

by IDANILOV13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Jan 12, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback. In order for our service leaders to reach you successfully to satisfy your request, we will need your full name, contact information, and nature of any concerns sent to social@hollywoodcj.com. Hope to hear back from you soon.

January 11, 2022

First time customer for my first service on my new Gladiator! Was very pleased with the painless process to get her in and back out in short order. Hensley was great in the service department and Rahe More

by mm9393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hensley
Jan 12, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 10, 2022

Best experience with servicing my Jeep! This location is definitely my baby’s (my Jeep) new home for all service/ auto parts needs. More

by SHANIA M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Jan 10, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 10, 2022

So the young Laddie who helped me to get a loner car was the best if I was still in business I would try to steal her away// Jose the service adviser was very helpful and got me the car back the same day More

by dbleipzig
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jan 10, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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