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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,134 Reviews
Call Service Center (954) 342-5120

1,134 Reviews of Hollywood Chrysler Jeep - Service Center

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February 18, 2022

The mechanic guys were quick and easy to deal with but the price I paid was over the price I would think to pay More

by razev002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Feb 18, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (razev002). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

February 18, 2022

I’ve had a horrible experience every time I’ve gone to this dealership. I will be in he market for a new car and will definitely not be getting a jeep because of the horrible service I’ve had at this deal More

by nicolasvilleda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Kieler
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Feb 18, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback, Nicolas. We have forwarded your information to our service leaders who will be contacting you directly for a discussion about your recent experience.

February 17, 2022

This dealership was very helpful on handling the repairs on my jeep. I truly appreciated Mr. Stevenson the service representative More

by LINDSPLA0831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruth
Report | Print
Feb 17, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 17, 2022

After an unfortunate experience with the dealership, I decided I would not come back. This incident needed an authorized dealer. I am glad I returned. Bill was excellent. The person responsible for the un More

by mersaltr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Report | Print
Feb 17, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 16, 2022

Everyone was very nice and friendly and willing to help me in anyway they could. More

by shirleygomez70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prestia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 16, 2022

excellent service and communication, they were always very attentive answering my questions and delivering my car in the promised time More

by VIVIANAMSALCEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 15, 2022

Everything was smooth, car fixed in time and as promised. Even secured me a loaner for a couple days. More

by RDcruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
Feb 15, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 14, 2022

Friendly and willing to answer any questions. I would recommend them to anyone needing service. More

by jharvin247
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
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Feb 14, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 14, 2022

Excellent Service. Curtious customer care representatives. Always keep you updated with the progress of your vehicle. More

by SHAR0N Thompson
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
Feb 14, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

Feb 14, 2022 -

SHAR0N Thompson responded

My pleasure.

February 12, 2022

Super good attitude and welcoming. They are pleasant, efficient and fast. Good stuff and I enjoy visiting. More

by wevantullos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
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Feb 12, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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