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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,134 Reviews

1,134 Reviews of Hollywood Chrysler Jeep - Service Center

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February 21, 2022

Pricing going up to $200 to do an evaluation is very expensive. A few months ago it was only $70. Also since I have left my engine light has been coming on which wasn’t coming on before I went to the de More

by wendybrooks75
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback, Wendy. We have forwarded your contribution to our service leaders for review. Be well.

February 21, 2022

Joey was great to deal with. He addressed the issues and had the car ready for us faster than expected More

by mikedvr
Recommend Dealer
Yes
Employees Worked With
Joey Broge
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 21, 2022

Had good experience here. Was told what to expect and they followed up with me throughout. More

by brujis4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Kieler
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 20, 2022

Not happy at all, charged me lotta money to fix something wasn't broken, took my car back and they said I have to.pay again.. my car now doesn't start at all which never happened before till I took you to yo More

by MMMRODON2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (MMMRODON2010). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

February 20, 2022

He did a great job. He made sure that the vehicle was finish in great timing. I will give him a raise if I was his supervisor. More

by KALEBTROTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 20, 2022

This dealership is excellent. Excellent service. They really help you especially if you are a woman. Would recommend to any Jeep owner. More

by WELSH1
Recommend Dealer
Yes
Employees Worked With
Beatriz Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman, Samantha Stone, Jose Hernandez, Kerri Evans
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 20, 2022

Great people all around, excellent attention to detail from every department, would definitely recommend anyone go there. More

by RIVERAJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 19, 2022

Well it wasn’t the best experience but it wasn’t there fault as the cars check engine light kept going on. I would pick this dealership over any in south Florida. More

by MICHAEL.MENDEZ005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Hernandez
Feb 19, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 18, 2022

Service and customer service was awesome. Thank you for all that you did. Look forward to buying another car there More

by WDENERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Feb 18, 2022 -

WDENERO responded

Experience was great

February 18, 2022

Oil change went up to 86 from 65 the last time. I think I will start shopping for Jiffy lube coupons More

by joelconwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Really don’t know his name , Bill Garcia
Feb 18, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your 4-star response and have passed along your feedback to our leaders. Will be here for any needs you should have in the future. Have a wonderful day!

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