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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,134 Reviews
Call Service Center (954) 342-5120

1,134 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
February 26, 2022

They were very helpful and explained everything I needed to know. I truly appreciate it More

by psapp30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
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Feb 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 26, 2022

Goat rodeo, poor communication, lack of follow through, definitely not a five state service center! More

by marn_the_zarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sundack, Bill Garcia
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Feb 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (marn_the_zarn). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

February 26, 2022

Customer service and all was great Will be back. And will buy another car there More

by WDENERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 25, 2022

The service department at Hollywood Chrysler Jeep is excellent, brought my car in for service they were very professional and resolved all my problems, very knowledgeable. Service manager is excellent a More

by KARINSANDQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
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Feb 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 24, 2022

Quick, simple and easy. I love having my vehicle serviced here. Always a pleasure and the only place I’ll go More

by QUEENMARYXOXO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Express
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Feb 24, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 24, 2022

I would rate the service center excellent but the service rep I had was terrible More

by ZUBERIDADDY
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
I don't know his name but he's the guy with the bad attitude. 0 Stars in the service department
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Feb 24, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (ZUBERIDADDY). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

February 24, 2022

The customer service is very poor, you will be waiting for a courtesy call for ever and they will never call you to up date you in your vehicle. I makes numerous calls and my sales rep never answer the ph More

by vhernan1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia
Report | Print
Feb 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (vhernan1972). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

February 24, 2022

Great service very professional staff. Kudos to this awesome team starting with the head of the service Department (Rick) all the way down! More

by rdadvise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Report | Print
Feb 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 24, 2022

Always come here. Everyone is Knowledgeable, very friendly, and Very Professional. If car has to be left they will keep you posted on problem, price to fix and when ca More

by B707FLYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Report | Print
Feb 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 23, 2022

Very nice very helpful treat you like family it my 3 car I bought from them I’m real satisfied with this Jeep More

by DENNISD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Marlin
Report | Print
Feb 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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