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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,135 Reviews

1,135 Reviews of Hollywood Chrysler Jeep - Service Center

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March 03, 2022

Joey was excellent. He was able to get me in quicker than expected. He was super hospitable every step of the way! Thanks Joey More

by kellybevil5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 03, 2022 -

kellybevil5 responded

Great customer service from Joey!

March 03, 2022

I came for a oil change they didn't give me a new filter. Told me I needed to bring my own filter. More

by LISACURRIER09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Mar 03, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Lisa. Please know that we have forwarded your information to our service leaders who will be contacting you directly to ensure satisfaction. All the best.

March 03, 2022

Joey, Dylan and his team turned a horrible situation into an amazing job. They worked quickly and hard. Joey is such a nice guy felt like he was a friend we've known for along time, going above and beyond wi More

by pr.shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Mar 04, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 03, 2022

Great service, fast, did not have to wait long. Great customer service. Very helpful with all my quesrions More

by lourdes.cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle
Mar 04, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response, Lourdes! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 03, 2022

I previously wrote a review having had a disappointing service experience, however, I am rescinding that review and writing a new one as Hollywood Chrysler Jeep made sure the issue was taken care of and t More

by brittanytpena
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Ogle, Jose Hernandez
Mar 03, 2022 -

Hollywood Chrysler Jeep responded

Thank you for following up with us, Brittany. We are very happy that our team was able to work with you towards a more than satisfactory experience and resolution. It will be our pleasure to serve you in the future. All the best.

March 03, 2022

It's hard to get an appointment for service when you need more than an oil change More

by tzawes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruth
Mar 04, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your contribution. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

March 02, 2022

Horrible! Last oil change they did, they failed to put seal on tight, and my engine almost blew up. Left a message for the manager and he never responded. H More

by Commando08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Mar 02, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (Commando08). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

Mar 02, 2022 -

Commando08 responded

Cass Collins, and my contact information is on file by searching name.

Mar 02, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Cass. We have received your contact information and have forwarded everything to our service leaders who will be contacting you directly. Be well.

Mar 06, 2022 -

Commando08 responded

Still no call from this dealership, even after I emailed them, and they located my contact information and phone number.

March 02, 2022

Not too pleased with the the technical work conducted. Second day in waiting for an issue to be resolved that wasn't addressed on the first day. More

by Bigwill337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Mar 02, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (Bigwill337). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

March 01, 2022

Sad this is the worst experience ever, I bought my Car not to long ago, i left my car in the dealer for Two weeks and half, come to Find they didn’t fix anything what a waste of my time my car has the More

by ramy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Ramy. We have received your contact information and have forwarded everything to our service leaders for review. They will be contacting you directly to ensure satisfaction. Have a great day!

March 01, 2022

William was very professional. Great customer service. Much better service experience than Arrigo. Thank you! More

by andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Mar 02, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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