Hollywood Chrysler Jeep - Service Center

Joey provided excellent service through the whole process. We were very pleased in Joey’s commitment to customer service. process. We were very pleased in Joey’s commitment to customer service. More

Bill always takes care of me and my Jeeps. Highly recommend him and the service department here. even when i had a issue with my brand new jeep he made sure to make it perfect again. Thanks fo Highly recommend him and the service department here. even when i had a issue with my brand new jeep he made sure to make it perfect again. Thanks for going above and beyond! and Beatriz also made getting in and out of my loaner effortless! More

I like that there is no apt required and that we get services personnel to discuss our vehicle needs with. services personnel to discuss our vehicle needs with. More

Always good service. Service advisor is very professional. I highly recommend Hollywood Chrysler Jeep service team! Service advisor is very professional. I highly recommend Hollywood Chrysler Jeep service team! More

Communication is very poor. Never received additional texts, calls or email as to status or adjustment to cost. Received a response from an Executive. Went over every specif Never received additional texts, calls or email as to status or adjustment to cost. Received a response from an Executive. Went over every specific detail and timeline. They found the software issue and fixed as they did not know there was an issue. I was very surprised to be contacted and he even went above to make sure their communications and customer service was fixed. Involved several employees and they really made a difference for my perception of this dealership now. I will definitely use them again as they were very proactive and genuine to fix an issue they had no knowledge of. More

Dealership has taken care of everything I've needed with my Jeep including routine maintenance an recall defects. They have been extremely professional and communicative, especially Joey and Bill in the ser my Jeep including routine maintenance an recall defects. They have been extremely professional and communicative, especially Joey and Bill in the service department. I would never go anywhere else. More

I was kept informed and the service advisor was prompt and professional. Service was rapid. I appreciated that. and professional. Service was rapid. I appreciated that. More

Excelent services, all the personal were super professionals and the services was take more the one hour professionals and the services was take more the one hour More

In short, the Wrangler that I took in is the same or worse shape when it came out. And my wallet is $3600 lighter. Not sure why I keep getting asked to review this “service.” I was quoted one price th worse shape when it came out. And my wallet is $3600 lighter. Not sure why I keep getting asked to review this “service.” I was quoted one price then charged 10% more. It took days and days and then a poor Google review and a follow-up email to even get a response to some simple CLARIFYING questions. I did not and have not asked for anything. But now I will be sure to tell everyone to avoid Hollywood Jeep Chrysler. What started out so promising ended about as poorly as it could. Hollywood Chrysler Jeep seems to be just another dishonest mechanic shop. So good on them. More

I did my first oil change on my JGC-L, went to the express oil change section it was nice. The wait was a bit long 2.5 hrs but everything was good. The guy explained everything to me, he was very meti express oil change section it was nice. The wait was a bit long 2.5 hrs but everything was good. The guy explained everything to me, he was very meticulous at making sure I understand all that he will do. Everything was good, Thanks Hollywood Jeep. More