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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,135 Reviews

1,135 Reviews of Hollywood Chrysler Jeep - Service Center

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April 30, 2022

They took $200 from me, we called for the speedometer to be reprogrammed they said bring it. We had to stay in dealer for 4hrs just for them to do nothing, we came back 4 days later and WE HAD TO LEFT THE More

by cesm70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia
May 01, 2022 -

Hollywood Chrysler Jeep responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 30, 2022

Good, but typically I leave with a car wash when my car is serviced and that didn’t happen. It would be nice to have that back. More

by Alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
May 01, 2022 -

Hollywood Chrysler Jeep responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 29, 2022

Addressed my concern thoroughly and went above and beyond to reach another dealership to address my concerns. I appreciate the thoroughness of the technician and workers involved. Thank you! More

by Foxhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia
Apr 29, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 29, 2022

Was given an appointment conveniently and was updated on progress. Unfortunately I didn’t get a list of what was requested to maintenance on my jeep. More

by Theelite31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Marcusky, Jose Hernandez
Apr 29, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 29, 2022

Great communication from service advisor Bill Garcia. Work was completed timely and correctly. I will continue using this dealer for service. (2016 Jeep JKU) More

by ALEX_CASTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Apr 29, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 29, 2022

Good Service it was fast they didn’t keep my car all day appreciate that More

by CLARK423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia
Apr 29, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 28, 2022

Service was quick, they recommended what I needed done and weren’t pushy about it. More

by hkammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Apr 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 26, 2022

I have been to many Jeep dealers around the country by far this is number 1 in the south east More

by Mrsimonamos@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia
Apr 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 25, 2022

The guys are always helpful to me. They kept checking on us and let us know if any delays, i have no problems go here! I like them better than the auto nation chrysler i use to go to! More

by thadayearby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia
Apr 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 25, 2022

Very polite and great fast service. Manager Rick always very helpfull to your auto needs. More

by Henry Casado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Bassuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez
Apr 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

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