Hollywood Chrysler Jeep - Service Center

Thank God you hired Helen. I’ve been going to your dealership to do service on my 2012 Jeep Liberty for years and I finally Get a service agent who would call back immediately I’ve been going to your dealership to do service on my 2012 Jeep Liberty for years and I finally Get a service agent who would call back immediately and answer her phone. She would explain everything to me and then take the time to call my husband immediately and do the whole explanation and breakdown again. Really good customer service. More

There was a recall on my Chrysler Pacifica so I stopped in without an appointment. As I waited in the short line for service I could see the service reps busy with other customers. My turn came and a f in without an appointment. As I waited in the short line for service I could see the service reps busy with other customers. My turn came and a friendly looking man named Carlos Castro approached my car and introduced himself and asked how he could help me. I explained and Carlos took down my VIN number, he asked me to follow him and we went to his little office desk. After printing up some paperwork for me to sign, I handed over my keys and asked where I could wait. Carlos directed me to the waiting room where there was a coffee machine and a large TV. I decided to wait in the showroom where there are tables and I could write a note and people watch. Less than an hour passed and Carlos came to me with the paperwork and took me to the checkout deck. There I was greeted by a woman that had me sign another paper and gave me my keys. There was no charge since it was a Chrysler recall. The dealership was clean and the people were attentive. I was thankful. I will be going back for tune-ups and oil changes but I will schedule ahead and ask for Carlos Castro to be my Service Advisor. Carlos can be reached directly at 954-342-5164 or Carlos.castro@Hollywood CJ.com More

The service was great. The drop off and pick up were fast. They arranged a the rental car. The car was returned to me on time as promised. The drop off and pick up were fast. They arranged a the rental car. The car was returned to me on time as promised. More

Very fast service, and the mechanics were very nice and professional, everything take less than 45 minutes… professional, everything take less than 45 minutes… More

Eddie was awesome, he gave me all the feed back that I need, quick and easy need, quick and easy More

Service change water pump twice and the mechanic stained front seat sweat smell, the engine bay was very clean, and returned very bad. At the first visit i had to take a uber and spend 100$ round trip, neve front seat sweat smell, the engine bay was very clean, and returned very bad. At the first visit i had to take a uber and spend 100$ round trip, never offers a loan or car rental, the second time i asked again and got car rental More

Yes it was a great experience, Your service department was very well manage, Definitely I will return from my service on my Use Jeep Wrangler Sarah Ultima was very well manage, Definitely I will return from my service on my Use Jeep Wrangler Sarah Ultima More

Staff was friendly and helpful. Service department was proactive on assessing questions and concerns about my car Service department was proactive on assessing questions and concerns about my car More

Service rep was knowledgeable and thorough. Easy to talk with and made me feel comfortable with the work required on my vehicle. Easy to talk with and made me feel comfortable with the work required on my vehicle. More

Very happy to come to this dealer, all ways very happy to see us and service is repaid. Thank you see us and service is repaid. Thank you More