Back

Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,136 Reviews

1,136 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
June 01, 2022

The service department was very informative about what services needed to be done at the service time and upcoming . I am overall pleased with the service thus far. More

by Rick De
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia
Jun 01, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 01, 2022

Finished in a timely manner, but more importantly the technician was very pleasant and professional with his explanation of everything he did to the car. More

by PEGJAKERYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 01, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 01, 2022

I was greeted professionally by service staff. My issues where addressed correctly and expedited promptly. More

by ADAMMEESSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Jun 01, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 01, 2022

Excellent dealership . My complaints are w service dept. Took almost 4 hours to have one new tire installed. Will never use again the service dept. But will only use sal More

by vnatvig
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lance Shetrompf
Jun 01, 2022 -

Hollywood Chrysler Jeep responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 31, 2022

Do not bring your vehicle here. They had my car for about 5 weeks to do simple work. Did not fix issues. Did not perform service. Tried to make a big deal that they didn’t charge me More

by SadClient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Prestia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raheem Kamrudeen
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Burba, Bryan Bartel, Ulysses Hines, Jose Hernandez, Bill Garcia, Albert Maseth
May 31, 2022 -

Hollywood Chrysler Jeep responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 31, 2022

I took my car to repair a scratch on a door and the repair manager tells me that they are behind in work and that the next appointment is in a month, what happens with the service ?? Bad really bad !! More

by Carlos Murcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia, Albert Maseth
May 31, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Carlos. We have shared your contribution with management. Enjoy your day.

May 31, 2022

Great service. Diagnosed and helped solve the issue with our car. Thank you for your service. More

by DARAJCOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
May 31, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 31, 2022

Left van for 2 weeks last year to fix. Never fixed, now same problem. Now it's not under warranty. 4k now it's my problem. More

by tburleysr
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Name not there
May 31, 2022 -

Hollywood Chrysler Jeep responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 31, 2022

Love the location everybody’s really nice very quick I use the express lane and usually they’re like 20 minutes Done with my car very pleasant I recommend this location More

by ERivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
May 31, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 31, 2022

Have been coming here for ten years and service was as good as always, ty. More

by ADAMMEESSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Jun 01, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

...
47
...