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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,136 Reviews

1,136 Reviews of Hollywood Chrysler Jeep - Service Center

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June 09, 2022

Went for service due to a recall. Jeep in service for 3 hours. Finally finished and started to drive out of parking lot and the car DIED. Then Jeep wanted to steal $400 from me by say More

by ABRZEZINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Text Field
Jun 09, 2022 -

Hollywood Chrysler Jeep responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 09, 2022

Truly a great experience. I received all the knowledge and help needed. Thank you guys! More

by MARIO.DONAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey / Brandon 5 stars
Jun 09, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

June 08, 2022

My experience at this dealership was very good Helen Marcusky was very professional and informative I will come back thank you More

by ELLETT11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Marcusky
Jun 08, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 08, 2022

Courteous,efficient, supremely interested in making sure the customer is getting the best possible service experience in a timely manner and with the least complications. Highly recommend this dealership an More

by arelenemcpherson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Helen Marcusky, service manager
Jun 08, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 08, 2022

Overall experience was great. Changed my oil in a timely manner, no complaints. Come here anytime my jeep needs service. More

by jmanzano211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia
Jun 08, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 08, 2022

The thing that sets your service center above the rest is that your men takes pride in what they do and they get you in and out very fast More

by ROYSIMPSONCHANNEL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley Bennett
Jun 08, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 08, 2022

The guy that change the oil of my car was very helpful I was very satisfied More

by YNESTROZAMIRIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Jun 08, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

June 08, 2022

Helen, Dylan, Rich, and Lance are really cool people. They were friendly and provided quick service. More

by j.meyer721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Shetrompf
Jun 08, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 08, 2022

Bad service, over priced, unprofessional, and dishonest. Went to get my car fixed because check engine light came on. I was told my warranty would cover it and then they wanted to charge me for more things. More

by ketsyescobar
Recommend Dealer
No
Employees Worked With
Helen
Jun 08, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. Our service leaders have your information and will be contacting you to ensure your satisfaction. Enjoy your day.

June 07, 2022

It took a little longer than normal but everybody was courteous and very nice Especially Helen who took care of me very nicely More

by BLKBOLT946
Recommend Dealer
Yes
Employees Worked With
Helen McCluskey
Jun 07, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

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