Hollywood Chrysler Jeep - Service Center

Made an appt a week prior. Arrived at time of my appt, they couldn’t find my appt booked anywhere. Short staffed like everywhere else these days. Hated to have to go to dealers Arrived at time of my appt, they couldn’t find my appt booked anywhere. Short staffed like everywhere else these days. Hated to have to go to dealership anyway! More

My car is in your place since jan 28th. And is not finished yet so thats the story And is not finished yet so thats the story More

The service department clerk was kind and informative. My entire wait time until my oil change was complete took about 2 hrs and 15 minutes. There were 3 vehicles ahead of me. I would say wait time can be My entire wait time until my oil change was complete took about 2 hrs and 15 minutes. There were 3 vehicles ahead of me. I would say wait time can be improved. More

I like going to this dealership as I receive treated VIP service from the Express and regular Service Departments. Hensley, Jose & Alex (who performed the checkup) took good care of me. Thank you all! service from the Express and regular Service Departments. Hensley, Jose & Alex (who performed the checkup) took good care of me. Thank you all! More

Lack of communication, employee will call customer liars instead of acknowledging their wrong doing. Record all your calls when speaking to anyone there... instead of acknowledging their wrong doing. Record all your calls when speaking to anyone there... More

Promised wait time was 2 1/2 hours late, Was told @ 10k miles the new tires that came with needed replaced, service mgr didn't even offer any suggestions, and they tried to sell an airfilter for 2x cost, b miles the new tires that came with needed replaced, service mgr didn't even offer any suggestions, and they tried to sell an airfilter for 2x cost, bear in mind this is the 4th vehicle we've bought from this dealership, very disappointed and this is our 1st negative review. Gyst guys More

Very professional Place and was fast in and out oil change , Will go there again change , Will go there again More

Service in my truck is good, but With only 1 car before mine, my waiting time was over 2 hours. I’ve been going there for 10 years, last 3 experiences were really bad. Tell your guys to stop watching video mine, my waiting time was over 2 hours. I’ve been going there for 10 years, last 3 experiences were really bad. Tell your guys to stop watching videos in their phones when there is people waiting to be attended. Not coming back More

It is always a pleasure to get my truck serviced here. So glad I don’t have to go to the local dodge dealer. They have all the parts and service for my ram 1500. So glad I don’t have to go to the local dodge dealer. They have all the parts and service for my ram 1500. More

I received the best customer service, as always. Joey, the service advisor, was extremely helpful. Joey, the service advisor, was extremely helpful. More