Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,136 Reviews of Hollywood Chrysler Jeep - Service Center
They have been a terrific dealership. Jake, my salesperson, has been on top of and taken care of a few minor issues I had. Jose in the service dept made sure a part replacement that was n Jake, my salesperson, has been on top of and taken care of a few minor issues I had. Jose in the service dept made sure a part replacement that was needed was replaced. He also noted to me there was a recall on my Wagoneer needed a software update and he made sure that was done. More
I Took my car because the usb ports at the front and center console were not working. Since arrival the service advisor Jose Hernandez was rude. My car was in the service department all day only to rece center console were not working. Since arrival the service advisor Jose Hernandez was rude. My car was in the service department all day only to received a call from Mr. Hernandez telling me that was nothing wrong with my usb ports because his tablet work on my car. I asked him what was the service he provide to my car but his answer was that my phone must be the problem! The interaction was terrible and disrespectful to the point that I have to ask for the manager. Nothing was done to my car, the manager apologized and recommend me to change the cables and offer to check on me the next day which he didn’t do. I don’t write reviews unless I have to praise someone but in this case I want to avoid another customer feel and experience the mistreat and disrespect I did. Thank you! More
I bought this Jeep Liberty,as is, but was assured by, the salesman Jim Robinson and the Service Advisor Jena Carr, that this old Libertyy had been throughly inspected. I only found one flaw and that was both salesman Jim Robinson and the Service Advisor Jena Carr, that this old Libertyy had been throughly inspected. I only found one flaw and that was both side-view mirrors were not working. The sales manager, Rene' agreed to fix them. So far, so good, after a couple of weeks The Jeep seems to run great Ive bought 3 vehcles from Hollywood Chrysler Jeep over the years and they have always treated me well. More
Wonderful service and friendly staff. Very knowledgeable and kept me up to date on my services. Very knowledgeable and kept me up to date on my services. More
Joey was super helpful, I will take my car with him every time I need service! time I need service! More
Very good service, team workers well mannered . . fast, clear response to questions and no pressure . fast, clear response to questions and no pressure More