Hollywood Chrysler Jeep - Service Center

Courteous employees and good service in this dealership. Thank you to all. Until next time. Thank you to all. Until next time. More

Employess from the collison center are good. However, the collision center was back up for months. Almost 3 months to get parts and another 3 to get the my vehicle back. However, the collision center was back up for months. Almost 3 months to get parts and another 3 to get the my vehicle back. More

The worst service I have ever received. Never answered the phone. Never had an answer on what was going on with the car. They gave it to me without alignment. Will never return Never answered the phone. Never had an answer on what was going on with the car. They gave it to me without alignment. Will never return More

My service experience was excellent thanks to the service manager Bill who explained what was needed to be done on my vehicle. Jose in the service center was also extremely helpful with moving the service manager Bill who explained what was needed to be done on my vehicle. Jose in the service center was also extremely helpful with moving the babys car seat, opening doors, and helping me return the car rental. Overall, the service went smooth and everyone was so helpful and nice! My vehicle rides just as smooth as ever! More

Worst experience. Appointment system and the actual service system don’t talk to each other so you spend extra time during intake. They are bad at letting you know whe Appointment system and the actual service system don’t talk to each other so you spend extra time during intake. They are bad at letting you know when your car is ready. Had to track down the service advisor multiple times to know when my car would be done. Car was returned very dirty, grease stains on steering wheel. More

Terrible. They give appointments for 7am on Saturday but don’t open till 8am. Even at 8am they didn’t have gates open causing a huge line of cars to enter the They give appointments for 7am on Saturday but don’t open till 8am. Even at 8am they didn’t have gates open causing a huge line of cars to enter the dealership which caused me to not be able to enter and be susceptible to be hit by a car in the street, risking customers lives! They then proceeded to tell me they don’t do appointments despite they giving me one when I called! This caused me to have to wait an extra hour and a half for my car to even be touched! They never do anything but oil changes, which resulted in a battery of my dying one time. I had to beg them to do a full check up on my car so that wouldn’t happen again and guess what, my car failed the battery inspection! If I hadn’t begged them to check my car would have failed me again! This caused an extra 2 hours of me being in dealership. Horrible experience. More

The entire crew contributed productively and positively expediting quality and timely service on our 2019 Pacifica Minivan. expediting quality and timely service on our 2019 Pacifica Minivan. More

I am so grateful for the team here! Extremely fast service and great customer service! Extremely fast service and great customer service! More

Jenna was a huge help getting my service done. Excellent employee. Absolutely recommend going to jenna Excellent employee. Absolutely recommend going to jenna More

They were very helpful and knew what they were doing. They offered promotions that were very nice They offered promotions that were very nice More