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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,136 Reviews

1,136 Reviews of Hollywood Chrysler Jeep - Service Center

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June 27, 2022

Very courteous service representative. He explained the process and promised to keep us informed and he did just that. More

by punzzled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Burdge
Jun 27, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 26, 2022

I don't believe they put oil in my Jeep when they changed it. Currently it's running totally hot 🔥 More

by LMDISTASIO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Hensley Bennett & Joey Burdge
Jun 27, 2022 -

Hollywood Chrysler Jeep responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 24, 2022

Worst experience I have ever had for service at a dealership. I will never waste five and a half hours to get my oil changed and the computer flashed. Other issues I had with the vehicle were not eve More

by pirata590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Helen Marcusky
June 24, 2022

2 days to change a battery. Poor customer service all around. Was not pleased at all More

by cptmartin11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Helen
Jun 24, 2022 -

Hollywood Chrysler Jeep responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 24, 2022

As a whole they are not warm and inviting. When you walk in none of the workers greet you or ask if you need help. It is like you are invisible. More

by CMWPENTERPRISE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rick Ogle
Jun 24, 2022 -

Hollywood Chrysler Jeep responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 24, 2022

Quick in and out for oil change and tires rotation. Nice people and great service More

by jcopeland3
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jun 24, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 24, 2022

Brought my car in for a Warranty repair. The technicians and representatives were very helpful and resolved the issues. In and out. Great communication! Thank you. More

by CLAUDELUCIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Anthony , Rick Ogle
Jun 24, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 24, 2022

Service advisors was not too helpful overlooking seem like no one wanted to be helpful but over in the oil change department they was excellent but needed some advice for a tune-up service advisors did n More

by arnold.wilkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John service department advisor he was helpful at the end of it all, Jose Hernandez
Jun 24, 2022 -

Hollywood Chrysler Jeep responded

The feedback from the experience that you provide is invaluable to us as an organization, Arnold. Our service leaders will be contacting you directly to ensure your satisfaction. Enjoy your weekend.

June 24, 2022

I had a terrible experience. My service rep, Jose, never kept me up to date on what was going on with my truck. He said he would call me or text me when my truck was good to go a More

by Demarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Jun 24, 2022 -

Hollywood Chrysler Jeep responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

June 24, 2022

Absolutely amazing article. Jose was incredibly helpful ! Got me in and out very quickly. Very honest and trustworthy. The work was excellent. Even did my recall for me! I was v More

by talebelmasri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jun 24, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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