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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,136 Reviews

1,136 Reviews of Hollywood Chrysler Jeep - Service Center

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August 21, 2022

Got hung up on three times, everyone was rude and gave me attitude. My vehicle was not ready at the specified time and I had to walk to the dealership to get them to fix my car. I only needed a tire replaced More

by keyesallenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 21, 2022

This dealership has always been reliable. Never have to worry about misinformation. They are prompt and efficient. More

by WANDA12571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 21, 2022

The staff was very friendly and efficient to help me with my car and maintenance. Enjoy coming here More

by liztorres22195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Slakman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Tony Burba, Bryan Bartel, Ulysses Hines, Jose Hernandez, Bill Garcia, Helen Marcusky
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 21, 2022

horrible experience as I took my car in for an oil change and driving off the lot I could something wasn’t right yep they broke my car and my oil dip stick … I called the supervisor of that department left a More

by MARYPHILLIPS714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall the names
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Mary. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 21, 2022

Bad service, everything is bad baaaad, they took my car for 5 days and is still broken, 💔 More

by LN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Helen Marcusky
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 21, 2022

Fastest oil change i have had from a dealership. Service Dept. staff and cashier very pleasant. More

by mschan49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 21, 2022

I took my 2021 JEEP Renegade latitude on August 15,2021 to get damage repaired from a Hit and run driver. More

by donebates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa and Melissa
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 20, 2022

The Service Dept. is always a dealerships Achilles Heel. As for my experience with Hollywood’s…. Here is what I can say: Pitiful service. Ignorant Service Manager More

by paulbperez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Paul. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 20, 2022

Bill,Hensley,Rick,and the team are amazing. Great job by everyone. I will be coming here from now on. More

by Alexis alonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley, Rick Ogle, Bill Garcia
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 20, 2022

Very accommodating, quick service for multiple makes if vehicles. Staff were very friendly and courteous. More

by mmitsd.1127
Recommend Dealer
Yes
Employees Worked With
Unsure
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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