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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,136 Reviews

1,136 Reviews of Hollywood Chrysler Jeep - Service Center

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August 24, 2022

They took care of my car issues and helped me with a loaner car for the durations of the repairs More

by dj.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Marcusky
Aug 24, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 24, 2022

I brouht my van in for an oil change. I was greeted with a smile by Hensley. It was easy, fast and efficient service! They even emailed my inspection to me. Thanks for everything. More

by aabaseballmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley B, Rick Ogle, Bill Garcia
Aug 24, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 24, 2022

Got all work done that was needed to be done for vehicle serviced, brake fluid flushed and changed, brakes checked (rear rotors replaced), fluids checked, oil and filter changed, antifreeze coolant flushed More

by agavalis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Marcusky
Aug 24, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 24, 2022

Excellent customer service and understand the needs that customers have. The service was fast and all the time they were present to keep me inform. More

by rcepeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia, Helen Marcusky
Aug 24, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 24, 2022

Very friendly and easy to find location. Helen was supper helpful and explained everything I needed to do for my car. Also the shuttle service was nice and convenient More

by csoligon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Marcusky
Aug 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 22, 2022

nothing about my visit was satisfying. The service people are extremely rude. All the years I have been coming here for Jewels I have never ever been more disappointed unhappy unsatisfied More

by jermaineharrell2100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia, Helen Marcusky
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Jermaine. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 21, 2022

The service department stole my spare tire and tried to charge me for services covered under warranty. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Garcia, Helen Marcusky
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you again, Mr. Krpata. We have also received your contribution through Google and have forwarded to the team who will ensure satisfaction. Enjoy the day.

August 21, 2022

I always take my Jeep Cherokee here first service since I’ve purchased my vehicle. The staff is friendly my wait time through Express is anywhere from 25 to 40 minutes they handle everything with care I dr More

by ERivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 21, 2022

It's okay. Takes a while for someone to come over and speak to you on why you are having your car serviced. After that the car was serviced pretty quickly. More

by NITSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of employee.
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 21, 2022

Guy at counter never said a word to me. Not hello, goodbye, kma, nothing. Not a good impression. It was the rapid lane. More

by quarryone
Recommend Dealer
No
Employees Worked With
Guy at rapid lane. Didnt get name.
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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