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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,136 Reviews

1,136 Reviews of Hollywood Chrysler Jeep - Service Center

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August 27, 2022

They got me in and out in 45 minutes. It was wonderful . Check out was very quick. More

by viviancurtis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Aug 29, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 27, 2022

Every time I go here it’s always something nothing can just go smoothly and what they say they do on the Receipt compared to what they actually do is a complete lie makes me wonder if they’re even changin More

by JESSICA82290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia
Aug 29, 2022 -

Hollywood Chrysler Jeep responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 27, 2022

New Jeep Gladiator would not start, the dealer quickly found the problem and fixed it quickly More

by kkramer4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 29, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 26, 2022

I was a bit annoyed that the service took so long to complete, well over a week. And I made a trip to pickup my car because someone said it was ready and it was not. However, The manager Garcia was ext More

by JCPDENIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Aug 26, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

August 26, 2022

Service was amazing. Helen Marcusky was professional and fulfilled my needs. Then the young lady who retired my car was super sweet and professional as well. More

by cesardiaz18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Marcusky
Aug 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 25, 2022

Was able to make an appointment and car was fixed by the next day. Great service More

by jennifer.laudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Aug 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 25, 2022

The service crew are always kind and courteous and very helpful. I appreciate most their honesty in assessing any repairs that need to be done. More

by hugh1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia, Helen Marcusky
Aug 25, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 25, 2022

The team is understaffed, juggling phone calls with in-person support. Most of the staff don't seem to be happy to be there. Overall work was completed satisfactorily but took three days for mainl More

by KEVIN@ALLABOUTKEVIN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez, Helen Marcusky
Aug 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Kevin. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 25, 2022

I went to fix my brakes and some electric problems, ,very abusive prices so I didn't do the repairs there but they charge me still 250$ for the diagnosed problems , they took like 1 hours to give me back my More

by Rosa Soriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
joey
Aug 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Rosa. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 25, 2022

They were friendly fast and informative. Will go back again. Later s s s s More

by nigelandeliana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia, Helen Marcusky
Aug 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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