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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,134 Reviews

1,134 Reviews of Hollywood Chrysler Jeep - Service Center

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September 16, 2022

Tried to stick an environmental fee on top of diagnosis fee. When I asked about it they said it’s shop fee. I had to speak to a supervisor and they took it off but not before they said negative things abou More

by pesachk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Helen Marcusky
Sep 16, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 16, 2022

Helen is just excellent she helped me a lot and serviced my car perfect. The gentleman from parts Brian and Chris are super helpful. Amazing experience More

by cesardiaz18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Prestia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bartel , Helen Marcusky
Sep 16, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 16, 2022

Good service congratulations I recommend to my friend thanks to the sevices.i camen back. Good prices More

by vparodi0426
Recommend Dealer
Yes
Employees Worked With
Oil change
Sep 19, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 16, 2022

They frustrate me with their lack of professionalism. I’m human, treat me as such More

by csteinwachs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one gave names, Helen Marcusky
Sep 19, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 15, 2022

The service writer and all the techs at Hollywood Chrysler are very nice every time I go ! And they get me in and out More

by susyshull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
September 15, 2022

It seemed disorganized and I waited 3 hours to get an oil change It was supposed to be express More

by lcappola7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t know who helped me
Sep 15, 2022 -

Hollywood Chrysler Jeep responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 15, 2022

I felt that your dealership cheated us will never go a gain. Bought new car had it less then 2000 miles and the tire exploded. You obviously don’t stand behind your product never by again from this chop s More

by AVRAHAM1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia, Helen Marcusky
Sep 15, 2022 -

Hollywood Chrysler Jeep responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 15, 2022

The staff was very courteous from the moment I got on the phone and explained my issue. Jose helped me with addressing my concern on my 2020 Chrystler Pacifica and provided a rental since they needed to keep More

by Lizstreamline2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Sep 15, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 14, 2022

Always great service and always fast and always fair everyone greets you with a smile too. Love the place! More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Bassuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Burba, Bryan Bartel, Louis Edmonson, Ryan Atkins
Sep 14, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 13, 2022

Helen Macursky is the best service advisor I’ve ever worked with. Previous gentleman brushed off my request to inspect a sound, but Helen knew the issue and saved me thousands by doing the right service More

by thiago.lucidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Marcusky
Sep 13, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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