Back

Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,134 Reviews

1,134 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
February 11, 2024

Good customer service but i'm not sure if they put the right oil because the car have been making a weird noise every sense More

by guelotjoseph04
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Feb 13, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with this feedback.

February 10, 2024

Dreama listened, didn't treat me like an over-reacting female. She fought for me. Dreama was great! More

by scampion
Recommend Dealer
Yes
Employees Worked With
Dreama Butcher
Feb 13, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 09, 2024

Terrible experience wasn't satisfied at all won't come back to that dealership ever!!! More

by Germaine Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay
Feb 09, 2024 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Germaine. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 08, 2024

Service was good The people were very polite an helpful Always answer my questions Excellent More

by askewlouis25
Recommend Dealer
Yes
Employees Worked With
Dreama Butcher
Feb 08, 2024 -

Hollywood Chrysler Jeep responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 08, 2024

Frustrating If you promise you're gonna call someone back or if you give them a time do what you say you're gonna do More

by DCLARK0422
Recommend Dealer
No
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 08, 2024 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 08, 2024

Very friendly, helpful, assuring My experience here is always pleasant. I'll continue to utilize your services More

by markdenny71
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 08, 2024 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 08, 2024

Everything went very smoothly Neyma called when car was ready and rented me a car More

by Jace
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 09, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 08, 2024

The dealership is very busy. Being an out of town customer they did an excellent job of addressing my problems More

by CL0
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 09, 2024 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 07, 2024

Eddie is always great and detailed with servicing vehicle. Overall, service department used to be more thorough.. More

by DOMINIQUE.FRANCOIS
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Feb 07, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with this feedback.

February 07, 2024

Very professional & helpful! My jeep ended up needing a new radiator- Brandon in service was very helpful & informative. More

by mrobo57
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 07, 2024 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

...
18
...