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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,134 Reviews

1,134 Reviews of Hollywood Chrysler Jeep - Service Center

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February 15, 2024

I pick up my car within the estimated time they gave me. I pick up my car within the estimated time that Mr Perez gave me. More

by yonndaisy
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Perez
Feb 16, 2024 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 14, 2024

My car was at the dealership for 3 weeks. I attempted to contact and text Neyma, and she never responded. My husband had to literally stop by in order to get an update on the vehicle. Horribl More

by mizzpinky3
Recommend Dealer
No
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 15, 2024 -

Hollywood Chrysler Jeep responded

"Mizzpinky3" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 14, 2024

Eddie was excellent Eddie is a good mechanic I appreciate the quality service I will come back but earlier in the morning to prevent waiting More

by kjbarron31
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Feb 15, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

February 14, 2024

Miguel is very professional. He kept me informed in detail about the process and necessary repairs that my car needed and the work was done in a very professional manner. The res More

by Grizel23
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Feb 15, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 14, 2024

Peter was Fantastic & Very Professional ? ? We enjoyed our experience at the dealership! Excellent More

by Chiefhunker
Recommend Dealer
Yes
Employees Worked With
Hensley Bennett, Hensley Bennett
Feb 15, 2024 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2024

Filipe was very proactive in resolving my problem, even checking to see if it could be completed while I waited... which it was! This saved me time and Uber rides $$ to the dealership! Thank you! More

by djdavis0
Recommend Dealer
Yes
Employees Worked With
Filipe
Feb 14, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 13, 2024

Everything I wanted to know was explained . Miguel was friendly, knowledgeable and professional I will definitely spread the word about Hollywood Jeep More

by Wilson Y
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Feb 13, 2024 -

Wilson Y responded

Everything I wanted to know was explained . Miguel was friendly, knowledgeable and professional. I will definitely spread the word about Hollywood Jeep

Feb 13, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 13, 2024

My experience was great! Miguel received me with kindness. He listened to my concerns and was fast and efficient. More

by krystieitalien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Feb 14, 2024 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2024

The dealership itself was very frustrating. They're not on top of things. Took too long. More

by Joy I. Shupnick
Recommend Dealer
Yes
Employees Worked With
Dreama Butcher. And I believe George worked on the car. I had a few issues getting the parts I needed. But they finally got them both in.
Feb 13, 2024 -

Hollywood Chrysler Jeep responded

We appreciate your feedback and are eager to better your return experience.

February 11, 2024

Poor communication. Have personal items missing from my vehicle. I will never bring my vehicle back there More

by pricejr.lalanda
Recommend Dealer
No
Employees Worked With
Dreama
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