Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,134 Reviews of Hollywood Chrysler Jeep - Service Center
Good fast reliable No wait time, honest, caring, friendly, affordable, caring Thank you for your services friendly, affordable, caring Thank you for your services More
Fast and convenient I can always go there without and appointment and have my truck ready is no time appointment and have my truck ready is no time More
I pick up my car within the estimated time that Mr Perez gave me as before. Great service. gave me as before. Great service. More
short and very fast it was enjoyable to watch my truck get maintenanced in front of me get maintenanced in front of me More
The experience is always pleasant. They were able to address all my concerns in a timely manner. I greatly appreciate the staff as a whole. They were able to address all my concerns in a timely manner. I greatly appreciate the staff as a whole. More
They always give quality service and are very courteous. The dealership is very clean and presentable. The dealership is very clean and presentable. More
I have been coming there for over 5 years and never I mean never have any issues, all the folks there are SUPER helpful!!! I have been there so much the know my truck, so if you asking to grade your work mean never have any issues, all the folks there are SUPER helpful!!! I have been there so much the know my truck, so if you asking to grade your work. My number will be a 10 = excellent!!! Thank you! More
When I arrived to pick up my vehicle, the greeting was unwelcoming; there was no proper hello or any form of acknowledgment. The manager Brandon, who was the first to see me, treated me as if I was in the unwelcoming; there was no proper hello or any form of acknowledgment. The manager Brandon, who was the first to see me, treated me as if I was in the wrong place entirely. Rebecca the front desk, who assisted me, was rude and misplaced my paperwork, directing me to find Sergio the advisor because she claimed my documents were not up there for checkout. After I grabbed Sergio, upon arrival, had to ask her to locate them, as they were mistakenly placed in a bin she had overlooked due to disorganization. I felt overcharged, and when I questioned Brandon the manager about the charges, he couldn't provide a satisfactory explanation. He mentioned that rental fees are typically hidden in the prices, and without warranty, he couldn't assist me further. Additionally, the labor fees were incorrectly calculated as he stated, resulting in me paying $2600 when I should have been charged more for labor fees. I had to pay those fees and pay for my own rental for 9 days. After being told my car was going to be ready in 4 days and now it was 9 days later. More
Professional, thorough and reliable I found Christian to be thoughtful and kind while explaining the necessary work my vehicle requires and seemingly cognizant of the importance of my time be thoughtful and kind while explaining the necessary work my vehicle requires and seemingly cognizant of the importance of my time More