Back

Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,541 Reviews

1,541 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
October 19, 2021

Quick and easy. Good price with a clean shop. I woukd bring my car back More

by JJMCGARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Oct 19, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 18, 2021

the service specialist steve ruth was very helpful with all of my concerns regarding with my vehicle More

by TONYDRANE44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve ruth
Oct 18, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 18, 2021

Service technician was so helpful at the time to identify what were the service required needed for my truck, he also was so kind explaining the results of the inspection performed on my truck, a very good a More

by wolfganrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman, Rick Ogle
Oct 18, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 18, 2021

Dylan is an excellent rep very cooperative. I'll always be a customer for years More

by JOSEVAZQUEZ8749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
Oct 18, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 15, 2021

The service was excellent and my Jeep was returned in a short time period. Very satisfied More

by Cjules2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Oct 15, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 14, 2021

I did not know what to expect after Jules retirement and finding out the Jeff also left. The presence of Steven Ruth and his welcoming quickly assured me that all will be as expected. We had a productive ch More

by pks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruth. We did not interact with Rick. Steven was 5 stars
Oct 15, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 14, 2021

Great sales and service!!! Alan, Steve, and everyone I have dealt with have been top notch! More

by FREDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Alan
Oct 14, 2021 -

Hollywood Chrysler Jeep responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 13, 2021

Employees surfing on their phones and ignored for 20 min until getting help with an oil change. More

by BradP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Oct 14, 2021 -

Hollywood Chrysler Jeep responded

We apologize for any inconvenience your recent vehicle service experience has caused you. We always strive to ensure that every customer interaction is a positive and efficient one. Please provide your contact information to social@hollywoodcj.com so we can speak with you directly to iron out any ongoing concerns you may have. We certainly want to ensure you feel confident and comfortable returning to us whenever you have a need. Hope to hear from you soon.

October 12, 2021

online scheduling could be improved as there is a disconnect between the express services and any service that falls outside of that maintenance bay. More

by MOTODUC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Oct 12, 2021 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide feedback from your recent experience with us. We do apologize that your expectations were not met on this occasion and would like to rectify the situation with you. Feel free to submit your contact information to social@hollywoodcj.com so we can contact you regarding your recommendations. Hope to hear back from you soon.

October 12, 2021

Service Manager, Ricky, was efficient and accommodating . I was on a tight schedule and he was able to get me in and out in less than an hour. Technician was fantastic and clear about what needed to be done, More

by FRANCESCO.SANTUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember technician’s name, Rick Ogle
Oct 12, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

...
142
...