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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,134 Reviews

1,134 Reviews of Hollywood Chrysler Jeep - Service Center

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March 28, 2024

Friendly staff. Efficient. Friendly staff. Efficient. I'm done. Great service. But, this text survey sucks! More

by garybburton
Recommend Dealer
Yes
Employees Worked With
Sergio Gutierrez, Sergio Gutierrez
Mar 29, 2024 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 27, 2024

I brought my Jeep in for oil change and tire rotation. The technician did not rotate the passenger side tires. The technician only rotated the driver's side tires. I had to take it to another shop and pay More

by Chad88
Recommend Dealer
No
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Perez
Jul 05, 2024 -

Hollywood Chrysler Jeep responded

Chad. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 24, 2024

The service was good overall. Miguel advised me of a oil change service plan that saved me money; so that was greatly appreciated. More

by pam15
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Mar 26, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 22, 2024

Miss Butcher has provided me with a great customer experience. Excellent customer service and very knowledgeable on the subject matter. Hollywood Chrysler should be proud of having such a great employ More

by perezdiazi72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dreama Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 22, 2024

I have bought or leased 5 or 6 cars,so that should tell you how much I love the dealership and Peter Bassuk.I have never had any problems with anyone there.thanks More

by BNEANOVER
Recommend Dealer
Yes
Employees Worked With
Christian Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Perez
Mar 26, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 22, 2024

Christian was on point - he was above and beyond All service was prestige and the attention by Christian was industry standard More

by walker.fernandes
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Perez
Jul 08, 2024 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 21, 2024

Excellent Meet my expectations on cars services. And just waited a couple minutes before getting serviced More

by STEPHEN.CAMERON001
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Jul 03, 2024 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 21, 2024

Fast and great service Miguel is a expert and have a excellent service with the team .. fast and reliable More

by valdezbol
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Jul 08, 2024 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 20, 2024

No customer service Bad service Terrible service They said they will call but they don't More

by maryjuana31
Recommend Dealer
No
Employees Worked With
Sergio Gutierrez, Sergio Gutierrez
Jul 03, 2024 -

Hollywood Chrysler Jeep responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 15, 2024

Quick and efficient. Always helpful. He is a hard worker and definitely cares about his customers. He also is a dedicated worker. More

by vansweet1
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Jul 08, 2024 -

Hollywood Chrysler Jeep responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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