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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

4.0
1,085 Reviews

1,085 Reviews of Hollywood Chrysler Jeep - Service Center

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August 24, 2021

A+ Always take care of my cars and what it needs next. I will bring both my dodges here for service everytime. I recommend if u have Chrysler or a Dodge More

by MHIDALGO324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 23, 2021

Great Service...I love it there!! They have some good employees From the service department to the express lane with the oil changes you guys ROCK More

by travantia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 22, 2021

Horrible experience. Will never go there again and before was always pro dealer. Took my truck in as it kept losing power while driving and shutting down. They had it for 4 days and charged me $2500. The ne More

by lewiserwin9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 20, 2021

How do you lose someone’s car? They had no idea what they were doing. I was there for three hours for just an oil change. Steve, the supervisor super rude. Literally ignore me and when they finally found my More

by chelsea_jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Ogle
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 20, 2021

Great service, the attention was personalized and the work they did on my vehicle was excellent. The staff is friendly and cordial to customers. They have a good stock of parts. More

by HACOSTAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 19, 2021

in and outFirst free LOF.Can't complain about the in and out First free LOF. Can't complain about the price. Free is free free is free free is free free is free 25 word minimum is stupid. More

by JTPMEDIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 19, 2021

dealt with the Service Manager direct regarding a long outstanding problem with my car,(not dealer related), was treated with respect, and the final repairs were done on time, (under extended warranty) More

by glennwesterman9801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 17, 2021

Arrived on time for my appointment. Stood outside Steve Ruth's office for 5 minutes before he addressed me. Mind you Steve was playing on his personal cell phone. Discussed to Steve Ruth that i had some Wa More

by SWNORRIS0331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Ogle
Aug 18, 2021 -

Hollywood Chrysler Jeep responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 16, 2021

I brought the car because of possible problems with its transmission. You kept the car for four days but once you determine that it needed a software update, everything was OK. Your Service Advisor was ve More

by SUAR4149
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruth (Service Advisor)
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 16, 2021

There’s only one service person helping everyone. This place doesn’t offer to pay for rental when they exceed the number of days to complete the job. More

by terrymaxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Ruth
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

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