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Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,533 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,533 Reviews of Hollywood Chrysler Jeep - Service Center
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June 27, 2025
The service department is one of the worst I’ve been to. And because of that I would not buy a new vehicle from them. If you can’t depend on the service department why bother with them at all. 3 hours to ge And because of that I would not buy a new vehicle from them. If you can’t depend on the service department why bother with them at all. 3 hours to get a person on the phone yet when I went to pick up my vehicle they were sitting around joking with each other. No one answers the phone. So thanks but no thanks Hollywood I’ll be staying with Massey. More
by jackpotkathy
Verified CustomerEmployees Worked With
June 26, 2025
Oil change was good. ; had to replace air filter and cabin air filter. Everything was good except the A/C had a really bad humming after they changed the cabin filter. Did ; had to replace air filter and cabin air filter. Everything was good except the A/C had a really bad humming after they changed the cabin filter. Did asked to have it check but was told it was normal. Later checked the cabin filter installed and the filter's door was installed incorrectly; producing the bad noise More
by RFONSECA1966
Employees Worked With
Idr
June 25, 2025
She's always pleasant Always takes care of me when I come in. Very helpful and professional in. Very helpful and professional More
by GASIGMA3
June 24, 2025
Hollywood Chrysler And Jeep dealership is a nice dealership to purchase a jeep from thank you dealership to purchase a jeep from thank you More
by kattiejennigs51
Employees Worked With
June 24, 2025
I received a coupon from Dodge for a discounted oil change, but when I arrived at the service center, I was told the discount wouldn’t be honored. They quoted me $150 for an oil change on my Charger—ne change, but when I arrived at the service center, I was told the discount wouldn’t be honored. They quoted me $150 for an oil change on my Charger—nearly double what I paid for the same service on my Durango ($88). This kind of inconsistency and refusal to honor advertised promotions is a very disappointing way to treat customers. More
by Jorge2852
Employees Worked With
June 24, 2025
Complete lack of customer concern, deadlines would come and go and feedback was nonexistent. Even with multiple calls to Neymar, Carlos And Gracey weekly. Car was marked completed at the end of May and as and go and feedback was nonexistent. Even with multiple calls to Neymar, Carlos And Gracey weekly. Car was marked completed at the end of May and as of June 24th my car is still there. This place is an absolute joke!!! More
by Tonyjergovich01
June 23, 2025
I brought my Jeep in for service, but it sat for 11 days without being looked at, which forced me to cover the cost of a rental car myself. Throughout that time, my service advisor did not return any of my without being looked at, which forced me to cover the cost of a rental car myself. Throughout that time, my service advisor did not return any of my calls or respond to messages. I eventually met with the Service Manager, who was courteous and assured me I would hear back within three days. It’s now been 12 days, and I still haven’t received any follow-up. More
by smikelonis
June 22, 2025
Great service, great staff. I’ll be back for my next service. Great experience. Thank you. I’ll be back for my next service. Great experience. Thank you. More
by manuelez1053
Employees Worked With
June 21, 2025
Service department is not helpful at all, they lie, they take their sweet time and don’t seem to want to help at all take their sweet time and don’t seem to want to help at all More
by ksmith888908
Employees Worked With
June 21, 2025
There is no way, a vehicle can’t be diagnosed in a week in a half of being at the dealership. in a half of being at the dealership. More
by pittsy557
Employees Worked With
