Hollywood Chrysler Jeep

The communication with the service advisor Neyma is non existent. My vehicle was brought in under my warranty, left there for over a month. And I can barely squeeze out and update. My car "was ready" and p existent. My vehicle was brought in under my warranty, left there for over a month. And I can barely squeeze out and update. My car "was ready" and pulled up with the exact same noise. I was told "since I thought it was the water pump, the technician probably just fixed that" again i know there were issues with my vehicle. But one month with no updates and all of these repairs besides the noise it was brought in for. At least communicate! More

I truly appreciate the fact that someone actually reached out to fix the issue after my last visit. This is the first time I have completed a survey and someone actually followed up about my concerns. Much a out to fix the issue after my last visit. This is the first time I have completed a survey and someone actually followed up about my concerns. Much appreciated. My car actually feels a lot better More

Oil price is increased, but waiting time is improved a lot. Thank you Eddie for the fast service! lot. Thank you Eddie for the fast service! More

I dropped my jeep off on Thursday morning for an over heating problem. My car has only 8K miles and is a 2024. I knew this was covered under warranty and still no rental car was offered to me until TUESD heating problem. My car has only 8K miles and is a 2024. I knew this was covered under warranty and still no rental car was offered to me until TUESDAY. I went multiple days with no transportation and little to no communication from The service center. I had to call 2-3x per day to get any information about what was going on with my vehicle. Nick the manager tried to make the situation better by trying to get me into a 2025 jeep, but the numbers did not work out. Nicks customer service was great, but I’m not sure it’s enough to keep me at this dealership for my next jeep. More

My name is Gail L. Harris, and I am reaching out to share my story. I am currently protesting Hollywood Chrysler Jeep because I discovered that my sales contract had b Harris, and I am reaching out to share my story. I am currently protesting Hollywood Chrysler Jeep because I discovered that my sales contract had been forged. When I raised this issue, the dealership failed to resolve it. Their attorney began communication but eventually stopped responding. This left me no choice but to take my concerns public. I will be holding signs, passing out flyers, and peacefully warning other consumers this holiday weekend. My goal is simple: to protect other buyers by urging them to carefully read contracts, request copies, and double-check financing paperwork. This is a local consumer rights story with broader implications for car buyers everywhere, and I believe the public deserves to know. I would welcome the chance to speak with you further or provide documentation of my experience. Thank you for your time and consideration. Sincerely, Gail L. Harris 📧 Gail.harris68@yahoo.com More

I recently took my van in for an oil change, and I couldn’t be happier with the service. The staff was professional, friendly, and explained everything clearly before starting the work. They completed couldn’t be happier with the service. The staff was professional, friendly, and explained everything clearly before starting the work. They completed the oil change quickly, checked my fluids, and even gave me a few helpful tips for keeping my van running smoothly. I really appreciated the honesty and attention to detail—no unnecessary upselling, just solid service. My van drives great now, and I’ll definitely be coming back for future maintenance. Highly recommend! More

Allision is the best she made the experience end wonderfully and I appreciate her taking care of me wonderfully and I appreciate her taking care of me More

The worst experience in my life. They sold me a car with a substantial air conditioning issue after lying to me that it was fine. They damaged my car trying fix said air conditioner They sold me a car with a substantial air conditioning issue after lying to me that it was fine. They damaged my car trying fix said air conditioner issue and refuse to make it right. They've had my car almost a month now and they're terrible to deal with. More

Great as always. Thank you. Staff great. Fast and great at explaining the need of service. Thank you. Staff great. Fast and great at explaining the need of service. More