Holler Honda - Service Center

Great service, complimentary snacks and a good area to get some work or reading done while you wait. get some work or reading done while you wait. More

Service advisor Gaylon was very personable and helpful. We appreciate his patience in answering our questions. We appreciate his patience in answering our questions. More

The wait for an estimate was 2 hours. ... I had to leave the vehicle. They told me a courtesy car would be provided for free if the cost of repairs was over $800 and the vehicle had to re ... I had to leave the vehicle. They told me a courtesy car would be provided for free if the cost of repairs was over $800 and the vehicle had to remain over night. But they charged me $99 for the courtesy car. I am currently trying to have that expense refunded. Overall, each of the service reps were patient, available and polite. Had the extra charge not been billed, I would have given the experience 5 stars. More

Provided detailed information about the repairs that was needed. Answered all of my questions. Great service. Updates were provided. needed. Answered all of my questions. Great service. Updates were provided. More

My service representative, Jhonson, is knowledgeable and always helpful. He is never too busy to talk and answer questions. He keeps me apprised of matters when my car is in their care. always helpful. He is never too busy to talk and answer questions. He keeps me apprised of matters when my car is in their care. More

The service is completed in an acceptable time and all the details related to it were explained. the details related to it were explained. More

Good service as always thanks to Ivan always taken care business thanks again. A.rodriguez business thanks again. A.rodriguez More

Everyone there was very kind, they have a nice large waiting area and I felt well taken care of by Gaylon for my service. waiting area and I felt well taken care of by Gaylon for my service. More

I always get my Honda serviced at Holler Honda. My service rep Drew Craig always does a great job making sure my car is up to date and safe to drive. I appreciate this very much! My service rep Drew Craig always does a great job making sure my car is up to date and safe to drive. I appreciate this very much! More

Hi, I came to Honda earlier this year to get a check charge system notification checked as I had changed the battery, the alternator and the battery sensor and was charged thousands of dollars for the c charge system notification checked as I had changed the battery, the alternator and the battery sensor and was charged thousands of dollars for the check charge system to start flashing again and go off and come back on and now it stays on. I took it back to Honda and was told it's now the battery sensor. I had someone else change the battery sensor and I still have the check charge system flashing on my dashboard. I'm not sure why when I come to get something fixed and it cost thousands of dollars it's not fixed as a whole! I didn't expect to ever see that notice flashing anymore for the reminder of the time I decide to keep the car. Now I'm nervous about driving the car and what to do as I shouldn't have to pay Honda for a battery sensor (as they say it is) due to the same issue I came in to begin with and paid sooooo much money to fix. I am really upset and saddened that I even have to go through the initial issue again. I saw in an email the following from Honda and I don't feel that's true as I am not satisfied with my car not being taken complete care of and giving up more and more money. Other things happened as well but I won't continue to voice my concern. We take great pride in our work and aim to provide excellent service. Every customer is unique and so are any complications that may arise, but we strive to ensure our customers are 100% satisfied. If someone could assist that would be great bc this is super stressful. Thanks More