747 Reviews of Holler Honda - Service Center
My daughter brought in her well cared for 2019 Honda Accord this past Saturday because suddenly all of the sensors on the dashboard came on. Mr. Craig in the service department told her and later told Accord this past Saturday because suddenly all of the sensors on the dashboard came on. Mr. Craig in the service department told her and later told my husband that the car blew a head gasket and that it would cost $8600. She really loves her car and was very upset. With type of expense we advised her to consider looking at getting another car and invest the $8600 towards a newer car versus paying this large out-of-pocket expense into her car thinking this may be the beginning of car troubles to come. When she went to the sales department and talked to Mo he insisted she get a lease and when she told him that she wasn't interested in a lease but a purchase he acted as though this wasn't an option and pretty much dismissed her. My husband and I were on the phone with her and could hear the whole conversation. This morning we decided to have the car towed, even thought she (a young lady) was told she could drive the 25 min. distance with a blown gasket, to another shop for a 2nd opinion "surprisingly" come to find out she only needed spark plugs, fuel injectors cleaned (basically a tune-up) and new brakes, this will only cost a little over $2k. Even though this great news but the way she was treated at this dealership was extremely disheartening and very disappointing. We are good honest people who has served our country (both my husband and I are retired from the USAF) and work hard for our money. We don't mind paying for something when it's required or necessary. I would never recommend this dealership to anyone who values good service and their dollars. More
Easy access to facility…great staff…all helpful… Drew was my service man and explained the extended warranty on my Honda Civic clearly. He also stayed in touch constantly until repaired. He made the experi my service man and explained the extended warranty on my Honda Civic clearly. He also stayed in touch constantly until repaired. He made the experience stress free. More
Though I live in Kissimmee and Coggin Honda is closer, I prefer to travel to this location due to the service (whether buying a vehicle or getting it serviced). prefer to travel to this location due to the service (whether buying a vehicle or getting it serviced). More
I went in for an oil change, before paying i asked about tire tread & was told they were OK no replacement needed but they rotated the tires and did an oil change. Replaced the cabin filter as well. A week tire tread & was told they were OK no replacement needed but they rotated the tires and did an oil change. Replaced the cabin filter as well. A week later low pressure light came on, took it to a reputable tire spot and they showed me no tread, cracks, dry rot on my tires. It didn't reflect the tires being rotated either. Called, asked for a manager, no one ever called back. Now my seat belt isn't working. Called, they said I would get a callback and even after telling the lady I never got a call from my previous message...STILL no call back. I will need to take time out of my day to actually visit the location in order to speak to a manager. So disappointed especially after using this location for 14 years and purchasing a total of 3 cars from there. Service has gone down significantly. More
Mr. Manny was great he showed his knowledge of his job he was kind, very helpful and his professional skills. Going to Holler Honda is a great experience,It is very family Oriented.I Also went to the parts d was kind, very helpful and his professional skills. Going to Holler Honda is a great experience,It is very family Oriented.I Also went to the parts department and were very helpful, I was very pleased the person who took care of me. I 'am very sorry I forgot his name.I was very pleased with this visit On April 26,2024, Holler Honda, Semoran Blvd.Thank You. More