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Holler Honda
Orlando, FL
1,237 Reviews
Holler Honda is part of the Holler-Classic Family of Dealerships which has proudly served Orlando, FL and the surrounding Central Florida area for 80 years!
Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first Mr. Holler to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,237 reviews
February 16, 2015
Amazing Experience We walked into Holler Honda expecting the normal "car sales" experience. We were certainly surprised. We told them what we wanted, and that's what t We walked into Holler Honda expecting the normal "car sales" experience. We were certainly surprised. We told them what we wanted, and that's what they gave us. It's the first time we ever said that we would go back to that dealership the next time we need to buy a car. It was 30 miles away from us, but well worth the trip! More
by Monika P.
Employees Worked With
Troy Sterchele
February 13, 2015
HIGHLY RECOMMENDED Our experience with Hollar Honda was AMAZING!! Our representative, Franklin Bitro, was awesome. He provided great customer service. He listened to our Our experience with Hollar Honda was AMAZING!! Our representative, Franklin Bitro, was awesome. He provided great customer service. He listened to our needs and provided. I can honestly say that we have found not only our new car but also a dear friend. I'd like to thank everyone at Hollar Honda for making our first car buying experience a great one! Blessings to you all and a special one to Franklin!! God Bless, Stephanie Zimmerman More
by Lainey
Employees Worked With
Franklin Bitro
February 11, 2015
poor service Alfredo Edgerton service consultant took over my car after Gary Maretti let me leave car lot with a bad starter and timing belt. he had these items d Alfredo Edgerton service consultant took over my car after Gary Maretti let me leave car lot with a bad starter and timing belt. he had these items documented but never shared with me. Gary did not call me when he said he would and did not return my calls to find out what was wrong with my car. No other service consultant would assist because only Gary could tell me what was going on with my car. My car left worst then it started and Gary was supposed to call my warranty company on Monday. He never called. When I called to say my car was running poorly, Alfredo took car of my car. Despite his best efforts, my vehicle took over 6 days to start the repair. When the warranty company sent out the inspector, Alfredo was off that day and the other service consultants told him no one else could help him. Alfredo had set up for the manager to be in charge of my car that day. The inspector left and could not return until Monday (he originally came on Thursday) I wrote to the general manager and called to complain to Honda. The service department is not set up to provide customer service but for the service consultants to receive bonus or pay based on amount of repairs. John the manager did call me on Monday and I was unavailable. I did speak to Alfredo and they ended up taking care of my repairs not covered by warranty. Alfredo would be the only one I would ever want to be in charge of my vehicle repairs. he came in on his day off to finalize my paperwork the day the car was completed, called and informed me when he said he would and went out of his way to make my experience less painful. Overall they had my car for 7 days, they fixed the vehicle in a few hours but all could have been avoided if Gary Maretti cared about customer service. I do thank John for taking care of my repairs and Alfredo for always doing what he said he would do. I hope they implement a customer survey and base a bonus on the reviews like they do at Toyota and Nissan. They provide stellar service because they know that how they treat their customers matter. More
by unhappy
Employees Worked With
Alfredo Edgerton
February 07, 2015
Thanks to Rich at Holler Honda Orlando! Thanks Rich for all your help! Very courteous and fast service! I will visit again for service and maintenance for my Honda CRV! Highly recommend. Thanks Rich for all your help! Very courteous and fast service! I will visit again for service and maintenance for my Honda CRV! Highly recommend. More
by alejanine
Employees Worked With
Richard Barone
February 05, 2015
Great Experience! Thank you Holler Honda and especially Richard Dawkins. My wife purchased a 2011 Honda Pilot from you last year and we really enjored the entire proces Thank you Holler Honda and especially Richard Dawkins. My wife purchased a 2011 Honda Pilot from you last year and we really enjored the entire process. I knew I would also be visiting you when it was time to trade in my vehicle and again it was a pleasure working with Richard and the rest of the team. Most appreciative for Tatiana Rios working so tirelessly to secure financing for my Mazda 5 even though I still have that foreclosure wrecking my credit. More
by Bofadeese
Employees Worked With
Richard Dawkins
February 05, 2015
Service Rercall Passenger airbag Took my 2004 Honda Odyssey in for a second recall notice on the passenger side air bag actuator. Wasn't able to get an explanation why this needed to Took my 2004 Honda Odyssey in for a second recall notice on the passenger side air bag actuator. Wasn't able to get an explanation why this needed to be done a second time. In spite of that the service experience was a pleasant one. Stephen Toggweiler, the service rep, was prompt in booking the service call and was very attentive when I visited the dealership. The car recall service was completed promptly - 1.5 hrs., while I waited. Excellent service! More
by pjg041
Employees Worked With
Stephen Toggweiler
January 31, 2015
Outstanding Service I purchased a CRV from Holler Honda and routinely have it service there. Stephen Toggweiler is my service rep. and is a professional as they come. Fr I purchased a CRV from Holler Honda and routinely have it service there. Stephen Toggweiler is my service rep. and is a professional as they come. From the time I arrived at the check in station, until the time he showed up at my door could not have been more than two minutes. He quickly found out what I needed to have done and directed my to his desk to complete the paperwork. A routine alignment check found the car to be out of alignment. Stephen explained the problem and the risk of allowing the issue to continue and then told me the cost and estimated completion time. The car was completed right on time. Stephen has an easy going demeanor which relays confidence in his abilities to the customer and puts them at ease. The entire service depart goes out of their way to help you. They have also work on my wife's Ridgeline and done an excellent job with it. It is ten years old. They even caught a recall notice we missed. Overall I highly recommend Holler Honda and Stephen Toggweiler to anyone looking for an outstanding car dealership and service advisor. More
by Capt Joe
Employees Worked With
Stephen Toggweiler
January 30, 2015
Excellent Sales/Service I had the pleasure of doing business with Carl Sterling over at Holler Honda. From the moment I entered the dealership I was greeted warmly and profe I had the pleasure of doing business with Carl Sterling over at Holler Honda. From the moment I entered the dealership I was greeted warmly and professionally. Carl was diligent with the entire process and went above and beyond to guarantee the perfect delivery of my vehicle. I would strongly suggest checking Holler Honda out. Ask for Carl. More
by Bkm52886
Employees Worked With
Carl Sterling
January 18, 2015
Great Service! Dana Neal was responsible for ordering a new key after my recent used car purchase at Holler Honda. He kept me informed during the ordering process a Dana Neal was responsible for ordering a new key after my recent used car purchase at Holler Honda. He kept me informed during the ordering process and let me know when the key was ready. He met me at the my car and promptly took care of getting my new key programmed. I've never been to a service department that was so quick and friendly. More
by Captains_Wife
Employees Worked With
Dana Neal
January 15, 2015
Outstanding Service I am a very satisfied customer because the service on my two Honda cars has been fantastic! Alfredo Edgerton is my service consultant and is truly to I am a very satisfied customer because the service on my two Honda cars has been fantastic! Alfredo Edgerton is my service consultant and is truly top notch in every respect. Alfredo understood and fully explained the specific problems that the cars had and which were promptly and professionally solved! Holler Honda is a superior dealership, More
by holler honda
Employees Worked With
Alfredo Edgerton
