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Holiday Ford - Service Center

Whitesboro, TX

4.7
44 Reviews
Call Service Center (800) 486-3067

44 Reviews of Holiday Ford - Service Center

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August 01, 2024

Left there after the 3rd visit, And found parts they left off in back seat. More

by S. James Scorsone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
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Aug 05, 2024 -

Holiday Ford responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. At Holiday Ford, we strive to provide a high standard of service, and we understand your concerns regarding the missing parts. Please feel free to reach out to us directly, so we can address this situation appropriately. We value your input and hope to improve for your future visits. - The Holiday Ford Team

November 15, 2023

We have enjoyed our 2020 Ford Explorer we got fantastic service from William and Chris they went out of their way to make us comfortable. We found some problems and their service department was so fantasti More

by coachbratty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Chesser, Miranda McCarrel
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August 10, 2023

Rob, Tessa, and Miranda do a great job. I have been a customer since 2009 More

by Fireracin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Thurman, Rob Marshall
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August 06, 2023

Always a flawless experience at Holiday Auto Group. Every vehicle we own came from there. Sales group is always fair and knowledgeable. Service is always perfect. Absolutely well managed company. W More

by Carey465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda and Hanna are excellent as well. , Tessa Thurman, Rob Marshall
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July 03, 2023

Great service department! 2 new purchase in last two years. Great prices! Most of there people have been there for years More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Marshall
Report | Print
Jul 05, 2023 -

Holiday Ford responded

Bill, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Holiday Ford! If there is anything else we can do for you, please feel free to give us a call. - The Holiday Ford Team

September 26, 2022

Great Service Ryan Ferguson is a Great salesman Always takes care of business and very friendly. More

by dlbrule87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ferguson, Rob Marshall
Report | Print
Sep 27, 2022 -

Holiday Ford responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Ryan was able to meet your needs. At Holiday Ford, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! - The Holiday Ford Team

August 09, 2022

Tessa is the best. Service was quick and painless! I would highly recommend them for any service. More

by bmoore106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa Thurman
Report | Print
Aug 10, 2022 -

Holiday Ford responded

Thanks for the great feedback! We're very happy that Tessa was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! - The Holiday Ford Team

December 01, 2021

Excellent service. The service department knows most customers on a first name basis and works with the customer to meet the customers needs. This is the reason I drive to dealership out of town locatio More

by Kenepaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa Thurman, Rob Marshall
Report | Print
Dec 01, 2021 -

Holiday Ford responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! - The Holiday Ford Team

September 17, 2021

Tessa and Miranda were very helpful in getting my Mustang taken care of. I really appreciate all the help. More

by donnah418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda, Tessa Thurman, Rob Marshall
Report | Print
Sep 24, 2021 -

Holiday Ford responded

Hi Donna, and thanks for the great feedback! We're very happy that Tessa and Miranda were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! - The Holiday Ford Team

December 29, 2020

Arrived first thing this morning and as always Rob was very pleasant and accommodating. I was in and out in two hours which included a sync update that I'd been having trouble with. Rob is a true asset More

by lostin75058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Marshall
Report | Print
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