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Holiday Ford

Whitesboro, TX

4.8
299 Reviews

1003 Hwy 82 W

Whitesboro, TX

76273

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Showing 299 reviews

August 01, 2024

Left there after the 3rd visit, And found parts they left off in back seat. More

by S. James Scorsone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Aug 05, 2024 -

Holiday Ford responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. At Holiday Ford, we strive to provide a high standard of service, and we understand your concerns regarding the missing parts. Please feel free to reach out to us directly, so we can address this situation appropriately. We value your input and hope to improve for your future visits. - The Holiday Ford Team

July 28, 2024

Salesman was friendly and easy to deal with, knowledgeable . I was missing the rubber floor mats , Gave him a call and he said come by and I’ll get them for you . More

by Tim24689
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 29, 2024 -

Holiday Ford responded

Thank you, Tim, for the 5-star review, Tim! We appreciate your kind words about our friendly and knowledgeable salesman at Holiday Ford. We are glad that you found the experience easy and positive. We're thrilled that we were able to quickly address the issue with the rubber floor mats for you. Whenever you need anything else, feel free to reach out, we're always here to help. We look forward to your next visit at Holiday Ford! - The Holiday Ford Team

July 25, 2024

This is the third truck I have bought- Come from Colorado to do so...This time I had to keep calling to get a sales person to get back to me on a truck I was ready to buy.. Still I would get a well get you t More

by christinekoeppen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ty Sanders
Jul 29, 2024 -

Holiday Ford responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 13, 2024

Very friendly, no pressure, and easy to work with sales staff. The place was welcoming and everyone spoke to you to ensure you were being helped. The salesperson, William Chesser, was very helpful duri More

by Kprice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chesser
Jun 13, 2024 -

Holiday Ford responded

Thank you for choosing Holiday Ford and for taking the time to share such a positive experience with us. We're thrilled to hear that our team, including William, provided a friendly and pressure-free environment. We appreciate your kind words and look forward to assisting you again in the future. - The Holiday Ford Team

May 24, 2024

I told the sales rep there’s two things in life that I hate. I hate the word hate and I hate dealing with salesman. Whitney Patton was my sales rep and let me tell you. She seriously made this the easiest More

by Jill Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whitney Patton
May 28, 2024 -

Holiday Ford responded

Thank you, Jill, for taking the time to share your positive experience with us at Holiday Ford. We are thrilled to hear that Whitney provided you with exceptional service during your car buying experience. We appreciate your kind words and are grateful for the opportunity to assist you. Please don't hesitate to reach out if you need anything in the future or if you'd like to share your experience with others. We look forward to welcoming you back! - The Holiday Ford Team

May 19, 2024

The only reason it got the amount of stars is because of thehe sales lady, Whitney, was amazing to work with but when it came to the service department they lied. I asked Whitney multiple times if they che More

by sarahgallipeau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Whitney, Ty Sanders
May 20, 2024 -

Holiday Ford responded

Thank you for bringing this to our attention, Sarah. We take your feedback seriously at Holiday Ford. We regret to hear about the issues you experienced with your van. We strive to provide top-quality service, and it's disappointing to learn about your negative experience. We always aim to ensure our customers receive fully inspected vehicles that meet our high standards. We would like to discuss this situation in more detail with you. Please reach out to us at your earliest convenience. - The Holiday Ford Team

May 17, 2024

I found this truck online and emailed about it. I received a timely reply, and the salesman was very helpful. They made the online buying process a breeze. When everything was finished I was able t More

by jvwilliams1979
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin
May 17, 2024 -

Holiday Ford responded

Thank you for sharing your experience purchasing the truck online from Holiday Ford. We are thrilled to hear that our team provided you with timely and helpful service, making the buying process easy and convenient for you. We appreciate your business and look forward to serving you again in the future. Safe travels in your new truck! - The Holiday Ford Team

May 10, 2024

Found the car I wanted. Delivered to me in Fort Worth. Everything good Wish I had to come to dealership to have someone help me set all of the bells and whistles (setting More

by jeff
Recommend Dealer
Yes
Employees Worked With
Johnny Lee Godsey
May 13, 2024 -

Holiday Ford responded

Thank you, Jeff, for choosing Holiday Ford! We're delighted to hear that you found the car you wanted and that we could deliver it to you in Fort Worth. We appreciate your feedback about needing assistance with the car's settings. Please feel free to reach out to us, and we'd be happy to help you with any questions or adjustments you may need. We look forward to assisting you further. - The Holiday Ford Team

May 03, 2024

Buying a car from Holiday Ford is so easy. They don’t mess you around about the price and the whole process is easy and enjoyable. I’ve bought all my cars from here since 2014. More

by asporeallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Justin
May 06, 2024 -

Holiday Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Holiday Ford. Please feel free to contact us if you have any questions on your new purchase. - The Holiday Ford Team

March 24, 2024

It doesn’t get any better than Holiday! Your 1st won’t be your last. More

by coffeeman356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hansley, Rob Marshall
Mar 26, 2024 -

Holiday Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! - The Holiday Ford Team

Mar 26, 2024 -

coffeeman356 responded

I was so impressed with my salesman that I suggested my brother-in-law contact him for his next vehicle upgrade. I had no idea how soon he was going to do that. Earlier today (3/26/24) he bought an Escape. He agreed it was the best car buying experience he’s ever had.

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