Holiday Ford

Best buying experience in my 50 years of purchasing new cars I dealt with the internet sales department, which at Holiday Ford consisted of husband/wife team Michael and Vicki Timpson. These two sales people we I dealt with the internet sales department, which at Holiday Ford consisted of husband/wife team Michael and Vicki Timpson. These two sales people were each excellent, and together made the entire purchasing experience quick, efficient and enjoyable. This sales team was empowered to negotiate the entire deal without having to consult with a sales manager. That made the process friendly, not adversarial. And the price they quoted was far better than the prices offered by the 5 other dealerships (all in the DFW area) with whom I had made contact. Likewise, Holiday Ford's finance manager was very experienced, didn't pressure me to purchase any of the typical add-on products, and helped me run alternative finance scenarios on a real-time basis, again without having to run to any "boss." Finally, Holiday Ford had local sources of auto finance that were lower cost than anything else out there, including USAA (of whom I am a member). Finally, the trade-in value offered to me for my vehicle was fair, and in fact better than (a) the CarMax offer I had obtained before going to the dealership, and (b) the trade-in values offered by the other dealerships I had shopped. Bottom line, I was able to unbundle the transaction into its three components:(a) new car price, (b) trade-in value and (c) finance. The sales and finance people actually assisted me in this process. As a result I obtained, by far, the best "deal" that I could have found anywhere in the area. The fact that the sales and finance people were low key, pleasant to deal with and very straightforward (i.e. honest, and not deceptive) made this purchase the best one I have ever experienced. That says a lot, considering this is the 60th auto I have purchased for myself, my spouse and my three now-grown children. I have already talked up this dealership to my family members and friends who are now, or may in the near future be, considering the purchase of a new Ford. And I'll continue to do so. Would I buy my next Ford from Holiday Ford? Absolutely. I would shop locally to learn what dealers nearer to my home have to offer, but I won't at all mind going out of my way to shop/purchase at Holiday Ford (Holiday Ford is almost 40 miles from my home, versus at least 3 Ford dealerships who are each within 15 miles from me). The internet is a great equalizer in the hunt for a new car. Knowing what inventory [which includes the correct color(s), all of (and only) the specific option packages and accessories I want] the local area dealers have on their lots, and what inventory those dealers' sister entities have on hand, allows me to find exactly the vehicle I want. Likewise, estimating the trade-in value of a vehicle, and understanding interest rates on new/used car loans are each easy tasks to complete over the internet, in the cool of the evening and without pressure. But if Holiday has on hand (or can get) the vehicle I want, I would trust Holiday to give me the best deal AND make that purchase experience simple, efficient and pleasant. In any event, I would call Michael/Vicki and tell them what I want, and see if they could get it. In the interest of full disclosure I would ordinarily comment of things that I think could have been improved. But in this case, I have nothing to offer. The experience was that good. More

Another, perfect buying experience ! As a family, this is our 7th new car purchase from Vicki and Michael Timpson, and as usual, another perfect buying experience, Justin McFadden in Fina As a family, this is our 7th new car purchase from Vicki and Michael Timpson, and as usual, another perfect buying experience, Justin McFadden in Finance is always a professional in handling the paper work for the transaction. More

Great Place Great service, friendly staff, great prices. Traveled all the way from Chicago to find the perfect truck at an unbeatable price. Would do it again! Great service, friendly staff, great prices. Traveled all the way from Chicago to find the perfect truck at an unbeatable price. Would do it again! More

The Timpson's are the bomb! Thank you to Vicki and Michael Timpson for their candor and expediency in finding my son's graduation truck! They were professional, fair, and thorou Thank you to Vicki and Michael Timpson for their candor and expediency in finding my son's graduation truck! They were professional, fair, and thorough with every aspect of the purchase and pick up. Glad to know someone still understands professionalism in the car sales industry! :) Nancy Scott More

Best Vehicle Buying Experience...Ever! Our experience with Holiday Ford was by far the BEST vehicle buying experience we have ever had from the lady at the front desk, to our salesman (Fran Our experience with Holiday Ford was by far the BEST vehicle buying experience we have ever had from the lady at the front desk, to our salesman (Frank) to the finance guy. We don't live in TX either. Our plans for purchasing a vehicle happened to be later in the year, but we started our search locally just cruising the lots to get an idea what we might like. After comparing prices and vehicles and what we were going to get locally, we expanded our search to the internet. We quickly found what we wanted and all it took was a call to Holiday Ford - Frank. The experience was pretty much smooth sailing after that. There were no games or haggling. The price and vehicle were already so much better than what we were finding locally we just couldn't pass up purchasing our vehicle now. Frank had the vehicle ready and waiting for us by the next day. It was exactly as he had described it to be and maybe even more. Frank was great to work with. The drive was easy to the dealership, and everyone at the dealership was really nice. I will shop Holiday Ford again before I even check locally for another vehicle. To clarify the earlier remark about pretty much smooth sailing (hence the 4/5 stars on customer service)...our title was mailed to the wrong tag agency. It took a little bit to get it straitened out, but eventually our title did arrive at the correct tag agency. This would not deter us from shopping here again. I would still drive from out of state to this dealership when shopping for our next vehicle. More

super nice people no games found vehicle online went to dealership Vicki and Michael sold vehicle for internet price no haggle and was fair on my trade in. highly recommend found vehicle online went to dealership Vicki and Michael sold vehicle for internet price no haggle and was fair on my trade in. highly recommend More

Best car buying experience we have ever had! We test drove, signed papers, shook hands and were out the door in 45 minutes! They are amazing there. We called Michael and Vicki ahead of time and We test drove, signed papers, shook hands and were out the door in 45 minutes! They are amazing there. We called Michael and Vicki ahead of time and told them what we were looking for. They were easy to deal with and had the vehicle ready for us to drive and paperwork ready. More

Fast, professional, and easy. I live in Flower Mound , TX, and I knew I wanted a 2015 F150 SuperCrew. I first went the closest dealer and drove one, and loved it. I then got that I live in Flower Mound , TX, and I knew I wanted a 2015 F150 SuperCrew. I first went the closest dealer and drove one, and loved it. I then got that dealer to order me one I could spec out, I put down a deposit and felt like I was getting a decent deal. Well about a week later I came across a thread on f150forum talking about the crazy deals some TX dealer was doing. I checked out the thread and they were talking about Holiday Ford in Whitesboro. Some of the posters were skeptical of the low prices and thought it was just bait to get someone to the lot. I called them up and spoke with Michael, and explained what I wanted to order. He said he would build it out and shoot me a price. Later that evening I started thinking I could probably get more options for a competitive price for the mid-range truck I had already ordered. Michael built both trucks out and priced them for me. To my surprise, he was able to sell me a nicey equipped King Ranch F150 cheaper than the other lot's mid-range Lariat with less options. So I ordered the truck through Michael and he guaranteed the price. Approximately 6 weeks later when the truck came in I called ahead for financing, got a great deal and was in and out in less than an hour. I've since shared my experience with several friends and when the time comes again, I'll be looking at Holiday Ford in Whitesboro. More

Hassle-free buying This is the second vehicle I've purchased from Holiday Ford. They are easy to work with, friendly, and genuinely want to give you the best deal possi This is the second vehicle I've purchased from Holiday Ford. They are easy to work with, friendly, and genuinely want to give you the best deal possible. Great customer service. I will go back More

Simple and hassle-free Well, I usually love shopping but I dreaded the typical car-salesman haggling game...none of that here: I went online; found the vehicle I wanted; we Well, I usually love shopping but I dreaded the typical car-salesman haggling game...none of that here: I went online; found the vehicle I wanted; went into the dealership (I was already going there for an oil change; Holiday has serviced my vehicles for years) and was done in a couple hours. Everyone I came into contact with was friendly, efficient, and helpful: NO HAGGLING! NO GAMES! Such a pleasure to be able to deal with these professionals. More