Holiday Ford
Whitesboro, TX
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Purchase of Super Duty F250 Diesel 4WD My experience with Vicki and Michael Timpson was nothing but positive. They are far and above the most professional and friendly and down to earth sal My experience with Vicki and Michael Timpson was nothing but positive. They are far and above the most professional and friendly and down to earth salespeople I've ever dealt with in buying a car or truck. They helped me through the whole process and made what can be an unpleasant experience into a very pleasant one. I would definitely recommend them and the dealership to anyone shopping for a Ford. More
Indifference. Unwilling to budge. I read many great reviews about Holiday Ford and even spoke to a few people who'd bought there and it was nothing but "excellent service," "going abov I read many great reviews about Holiday Ford and even spoke to a few people who'd bought there and it was nothing but "excellent service," "going above and beyond to get you a deal," and many other great recommendations. So I found a car I wanted. I WANT TO BE AS TRANSPARENT AND FAIR AS POSSIBLE: this vehicle was at the top of my budget, the price was a pretty fair price; my credit history is good but young; I'm upside down on my current car; and I knew there was a real possibility that a deal couldn't be worked. My review is not "poor" because I didn't get the car I wanted, it's "poor" because from the very beginning it felt as though the salesman couldn't care less whether or not I bought a car. At every turn there was some reason they "can't" do something. The most frustrating one was when he said they "can't" give me what my trade is worth because "all [they] base [their] offer on is what [they] can get at auction." Today I got a letter from one of the banks that says I was approved for an amount about $1500 less than what was applied for. I thought, "that's not much of a price difference; surely we can deal." So I call up Frank about it and he says he'll look into it and call me back. Five hours later, I haven't heard from him, so I call him again. He says that the bank is going to charge them a fee so I'd have to come up with at least $3800 to put down, "otherwise [they]'d be losing money." I want to reiterate: I'm not upset that I didn't get the car I wanted; I'm dissatisfied because the customer "hospitality" was horrid. I'm not particularly interested in what kind of money the dealer would lose. If the deal can't be done, it can't be done. Thank you. To top all that off I've been getting these stupid fake automated emails from them. One of them even asked how I was enjoying my new car.... Unfortunately, I can't join the ranks of people recommending this dealership, though hopefully this was an isolated incident. More
Johnny lee godsey my purchase from Johnny lee godsey was by far one the best and easiest purchases. The entire staff is friendly and will greet you with a smile. I hi my purchase from Johnny lee godsey was by far one the best and easiest purchases. The entire staff is friendly and will greet you with a smile. I highly recommend holiday ford. More
Great Experience Johnny Lee was very helpful with the purchase of our 2014 Expedition EL. We were very happy with our experience at Holiday Ford, and we're very pleas Johnny Lee was very helpful with the purchase of our 2014 Expedition EL. We were very happy with our experience at Holiday Ford, and we're very pleased with our new vehicle! More
One of the best car buying experiences We were shopping for a new F-250, and met with Johnny who took the time to find us exactly what we were looking for, and the price was better than we We were shopping for a new F-250, and met with Johnny who took the time to find us exactly what we were looking for, and the price was better than we could find anywhere else. Johnny and Mike were great to work with and made the process extremely easy. It was worth the time to drive up from Dallas, and I'd recommend these guys to anyone who's looking. More
Great Experience The employees at Holiday Ford are the best! Johnny Lee was so helpful, and helped us find the exact vehicle we were looking for. Use Holiday and Johnn The employees at Holiday Ford are the best! Johnny Lee was so helpful, and helped us find the exact vehicle we were looking for. Use Holiday and Johnny Lee for your next vehicle purchase, you will not be disappointed! More
Amazing service and pricing! I thoroughly research vehicles before purchase to determine the options and pricing that I'm willing to pay for the vehicle. I was looking for a F250 I thoroughly research vehicles before purchase to determine the options and pricing that I'm willing to pay for the vehicle. I was looking for a F250 and found this dealer online. I dealt primarily with Michael Timpson, although his wife Vicki helped with details after the sale. Michael offered the most straightforward pricing and even found a discount that was not originally quoted. While the dealership was about an hour from my home, I feel that this was genuinely the best buying experience I've ever had. All of the staff we dealt with were very courteous and respectful. Justin McFadden in Finance was also very professional and there was never any pressure to add on products to the clear disclosures. Tom Miller assisted us in showing how all the options work and we were very appreciative given the amount of options on the truck. Amanda, Michael and Vicki's assistant, was very helpful and got the ball rolling on the sale. When purchasing a Ford product, I will check with this dealership first and foremost. Exemplary is how I would rate the experience! More
Satisfied Customer I recently purchased a 2015 Ford Explorer from this dealership and Johnny Lee was very helpful and knowledgeable about the vehicle I was wanting. He I recently purchased a 2015 Ford Explorer from this dealership and Johnny Lee was very helpful and knowledgeable about the vehicle I was wanting. He helped me build the explorer and ordered it for me. I love my new Explorer. More
Internet Sales What a great experience! I worked with Michael and Vicki in Internet Sales. They took the time to build the exact vehicle with me over the phone, th What a great experience! I worked with Michael and Vicki in Internet Sales. They took the time to build the exact vehicle with me over the phone, they quoted me a price that was in my price range, ordered the vehicle and arrived early. No haggling, no games, no upsells. Awesome experience! I had about an hour drive to pick up the vehicle, but it was worth it. Thank you Holiday Ford! More
New truck purchase, very pleased with entire experience I took the truck for a nice test drive. After which Michael and I went back to his office. He explained very clearly how Holiday Ford figured their pr I took the truck for a nice test drive. After which Michael and I went back to his office. He explained very clearly how Holiday Ford figured their prices. I was given a chance to think about the deal. There was no need. I had not seen a better deal anywhere else. They have done several follow ups to check on my experience. I was completely pleased with everyone at the dealership. More