Holiday Ford

Great Experience Working with Holiday Ford was a great experience! Customer service from Vicki was superb. She knows her product, and there was no wasted time. I came Working with Holiday Ford was a great experience! Customer service from Vicki was superb. She knows her product, and there was no wasted time. I came 360 miles from San Antonio to do the deal, and will do it again next time. Stewart in financing was also a pleasure to work with. Only negative, the interior windows were not cleaned and no windshield washer fluid in container. More

Not Interested in Selling me a Truck Stopped by after hours and saw a truck I was interested in. Sent in a inquiry about the truck and Amanda responded with a phone call which I returned Stopped by after hours and saw a truck I was interested in. Sent in a inquiry about the truck and Amanda responded with a phone call which I returned. Told her I was still in the market but was also looking at another truck at a different dealership and I did not need a test drive because I have driven one before. Told me they would get back in contact with me at a later time. Felt like I was brushed off and wasn't worth spending time with on the phone. This would have been my fourth vehicle to purchase from Holiday Ford or Chevy. But not now. Should have learned my lesson with the bad service dept. treatment from Holiday Chevy when I bought my daughters Chevy Cruz. More

Qick Easy and Friendly we had already setup most of the intricacies of buying the car over the phone. we were the last customers for the day but they were patient and treat we had already setup most of the intricacies of buying the car over the phone. we were the last customers for the day but they were patient and treated us like we were their first. Vicki was great making, things easy and simple and was accommodating of mistakes made on our part. Thanks for being awesome and patient. More

Great Customer Service I recently purchased a vehicle from Michael and Vicki Timpson in the internet department. I am very satisfied with the service they provided and have I recently purchased a vehicle from Michael and Vicki Timpson in the internet department. I am very satisfied with the service they provided and have zero complaints for the dealership at all. You will want to use Justin McFadden for your financing because the other finance person is very non customer service oriented. More

Easy and fast I left a message at the dealership on Sunday received a call on Monday my new truck was delivered to my home on Tuesday at 815AM I left a message at the dealership on Sunday received a call on Monday my new truck was delivered to my home on Tuesday at 815AM More

Fantastic Experience! From the moment I was interested in making a vehicle purchase to days after the sale, Vicki was ready to answer any questions I had. She allowed me p From the moment I was interested in making a vehicle purchase to days after the sale, Vicki was ready to answer any questions I had. She allowed me personal time to explore the selection I had narrowed my choice to. This gave me the opportunity to sit in the car and reach that zing moment when I new I had found the right one! While working different angles to maximize my rebates, bonuses, cash back, etc..., Vicki took the time to explain how she arrived at each total. Her quick calculations were within a few pennies of what was officially financed! Albeit a list of add-ons was presented to me, there was no pressure in attempting to up-sell me features that I could also get. The amount of time Tom took to go over the new vehicle and all its features was well worth it! Although I am technically inclined; new cars have an amazing amount of information that is best learned before starting to drive for the first time! All my questions were answered, even one that had to be responded to after I left the dealership! Now that is caring! It has been a week now and I am overjoyed that I found my new vehicle and that Vicki helped make it happen! I have been recommending the Timpsons as the people to talk to if they are interested in a new Ford. I am also recommending Rob Marshall to talk to for service needs. This dealership has a fantastic team! More

Best car dealership experience I've ever had! The salesman and saleswoman were very responsive, understood my needs and were very knowledgeable. No haggling needed, gave me the best price on my tr The salesman and saleswoman were very responsive, understood my needs and were very knowledgeable. No haggling needed, gave me the best price on my trade in and initially offered the best price for the new vehicle. The finance department also understood my needs and were not pushy. Overall an extremely pleasant and efficient experience. Recommend this dealership to everyone. I worked with Vicki and Michael Timpson, great and honest people. More

Great dealership says DW of Texas Vicki Timpson was the salesperson and she was great! No pressure to buy other add-ons or other costly plans. Was worth driving 3 hours to buy from th Vicki Timpson was the salesperson and she was great! No pressure to buy other add-ons or other costly plans. Was worth driving 3 hours to buy from them. Justin was the finance manager and he was super! Wish all vehicle dealerships were like theirs. More

Quick and Easy Easy, simple, no hassle transaction. No hidden surprises, everything was exactly as stated. Will definitely refer this dealership to our family and f Easy, simple, no hassle transaction. No hidden surprises, everything was exactly as stated. Will definitely refer this dealership to our family and friends. Certainly worth the 5 1/2 hour drive! More

Horrible experience The worst dealership I have ever experienced. Took over a month and numerous phone calls to get our paperwork. Ended up having to pay late fees on our The worst dealership I have ever experienced. Took over a month and numerous phone calls to get our paperwork. Ended up having to pay late fees on our tag because of it. It's been 3 months and they just started calling because they dropped the ball on rebate paperwork. When asked why it wasn't asked for BEFORE we purchased the car and why it was just now such a big issue since we sent all paperwork they asked for already Michael called me "a little snit" and hung up. Then proceeded to call my husband and tattle on me for "uncooperative". I've told many people to come here and purchase a car in Oklahoma but now I will never recommend them. I've never been called a name and hung up on from someone I gave business to. You have been warned. More