Holiday Ford

from 10 to 1 Recently I bought a pre own vehicle from Holiday Auto Group. The whole purchase went smooth, most of my communication was done through email. At first Recently I bought a pre own vehicle from Holiday Auto Group. The whole purchase went smooth, most of my communication was done through email. At first they are were very cordial letting me know information about the vehicle, they even went ahead and gave me discount on the purchase price of the vehicle. Getting to the dealership was a long way from where I live about two hours away. When I got there they had the vehicle ready, the salesman I was having communication with was not available. I tested out the vehicle everything was great, signed the paperwork and drove the vehicle off the lot. The staff mentioned I would be getting a survey emailed to me about my purchase. The following day after the purchase the vehicle began making screeching noises when I would brake. I waited a few days before I contacted the dealership (through the email I was provided). Well it has been over a week and I have not received a response from Holiday Auto Group, nor have I received the survey where I was supposed to rate them on the purchase I made, and I frankly correlate not receiving the survey due to the issue I have been having with the vehicle. The vehicle also came with another issue that was not mentioned in the details or by the sales person. The vehicle’s rear right seatbelt does not buckle (safety issue), also the front outlet does not work and like I mentioned the vehicle makes horrible sounds when you brake. I do accept fault for not doing a thorough investigation on the vehicle and dealership and for blindly trusting all the positive reviews on their webpage (I had not been in auto market for quite some time). So I am posting this not out of ill will but out of concern for future buyers that are looking to invest in a pre-own vehicle from Holiday Auto Group. I suggest you do your homework quite well do not get swayed by all the positive reviews you see on their webpage. Check other online sources, try staying within your area I think it serves you better as you can much more easily drive to that dealership if you do end up having concerns or issues. I would have wanted to be one of the many satisfied customers of Holiday Auto Group but that will not be the case. Please be careful with who you do business with and good luck on your future auto purchase! More

Big City Pricing, Small Town Service This was the third car I have purchased from the Holiday auto group in Whitesboro, TX. All purchases were thru the internet department. Awesome peopl This was the third car I have purchased from the Holiday auto group in Whitesboro, TX. All purchases were thru the internet department. Awesome people to deal with, awesome prices and no xx anywhere in the entire process. Really felt taken care of everyttime I've purchased. Would recommend these guys to ANYONE! More

Yes!!! Excellent! Would certainly do business again! Made the buying experience easy and they weren't pushy at all! Frank did an excellent job and we woul Excellent! Would certainly do business again! Made the buying experience easy and they weren't pushy at all! Frank did an excellent job and we would definitely buy from him/them again. More

worth the trip I was looking for a 2015 f 350, expecting them to be written down because 2016's were out. I found Holiday Ford on Cars.com, they had a 2016 priced l I was looking for a 2015 f 350, expecting them to be written down because 2016's were out. I found Holiday Ford on Cars.com, they had a 2016 priced lower than the same model and options for a 2015. They also gave me a blind offer on my 2014 F 150 that was higher than anyone in Louisville Ky. area or the Chicago area ( I live in Chicago area and work in Louisville). I made the trip to Whitesboro from Louisville, told them when I was arriving and the truck and paper work was ready. test drove the truck, signed the paper work, moved my things between trucks and was on my way in less than an hour. Vicki was great, along with everyone else. If you know what you want, give them a call, ITS WORTH THE TRIP!! This coming from someone that doesn't do review's More

Thank you Holiday Ford! I've bought at least 3 dozen cars and trucks in my lifetime and never felt like a dealership truly stood out until now. I just purchased a Ford F-250 I've bought at least 3 dozen cars and trucks in my lifetime and never felt like a dealership truly stood out until now. I just purchased a Ford F-250 from Vicki and Michael Timpson at Holiday Ford in Whitesboro, TX and it was so unbelievably simple and fast. I shop for price and Holiday Ford simply had the best on-line prices out there as well as the best selection of F250s. I live in the DFW Metroplex and found exactly 1 vehicle that met my needs in my local area. I know the local dealers can locate any vehicle I need but I frankly don't have that much patience. Holiday Ford had 16 trucks that met my needs so I took the 90 minute drive to check them out. Five minutes on the lot and a test drive and I had the truck I wanted. Easiest and best deal of my life. Don't go up there though expecting them to negotiate. Their prices you see on line are set although they do a search for incentives and in my case I saved another $1250. They knocked over $13K off MSRP without me even asking. Vicki and Michael are a friendly no BS team that sell a lot of vehicles. They are busy so you might want to make an appointment with them before heading up. I didn't but they tossed Tom over to help me and he was great. Michael wrote me up and I was out of there in 2 hours. All I can say is that if you live in the Metroplex, take a 90 minute drive to Whitesboro and buy from Holiday Ford. And by the way, thank you Ford for honoring active duty and retired military with a $500 rebate. Class act and truly appreciated. Trust me. This dealership is is a hidden treasure. Call Vicki and Michael today at 800- 486-3067. You won't be disappointed. More

Super experiance - no game playing. They priced the truck over the phone. The exact truck was there on their lot and the actual price was a little less than quoted over the phone. They priced the truck over the phone. The exact truck was there on their lot and the actual price was a little less than quoted over the phone. More

My best car purchase experience! The web information and follow-up was fast and accurate. The pleasure was all mine and I found the exact truck I wanted at the best price within a 10 The web information and follow-up was fast and accurate. The pleasure was all mine and I found the exact truck I wanted at the best price within a 100 mile search. Financing was excellent and the staff is very polite and top notch. I would definitely make another purchase with Holiday!!! More

A ture buying experience and not high pressure sales job. In dealing with Michael Timpson, it was a pleasure to have a sales person taking great effort in finding the vehicle that meet my needs and specificat In dealing with Michael Timpson, it was a pleasure to have a sales person taking great effort in finding the vehicle that meet my needs and specifications. There was no pressure on me to buy a vehicle that day as I have often experienced at other dealerships which was very refreshing and a great way to do business. Stewart Lawson was a great help with the financial paper work. And I meet Rob Marshall service department so I could put a face with someone when necessary to bring vehicle in for service. Vicki Timpson was very helpful when Michael was out of the office. All of these people made the buy experience very enjoyable versus the other high pressure dealers. More

Internet Sales with Michael & Vicki is a breeze Friendly staff, great service, upfront pricing and financing. Working with Michael and Vicki was so easy. No games, no "let me talk to manager" run-ar Friendly staff, great service, upfront pricing and financing. Working with Michael and Vicki was so easy. No games, no "let me talk to manager" run-around. I would definitely recommend Holiday Ford and them. More

Greatest Experience ever Hi All, My purchasing experience with Holiday Ford and Vicki and Michael was the best ever. Super efficient, very friendly, no pressure at all. Extre Hi All, My purchasing experience with Holiday Ford and Vicki and Michael was the best ever. Super efficient, very friendly, no pressure at all. Extremely efficient. The best ever and I am an old guy...... Be sure to give them a chance. Tom More